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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
818 Reviews

818 Reviews of Spitzer Buick GMC Parma - Service Center

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November 29, 2023

They worked on the car twice before they figured out how to fix it, and the had it 2 days each time. That was hard on me, but they were pleasant to work with. More

by Patschreiber8
Recommend Dealer
Yes
Employees Worked With
Tim
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November 27, 2023

Everyone was very polite and took time to explain issues at hand and my alternatives for best resolution. Had my best interest at heart More

by ROETHEL6552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susie Axelrod, Mitchell Axelrod, Selena Sooklall, Travis Freeman
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Nov 28, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are glad to provide you with 5-star service. Our guests' satisfaction is our utmost priority and we hope for an opportunity to work with you again!

November 26, 2023

They took very good care of us. Thank You It was a pleasure and Dominic was very helpful More

by only1ren01
Recommend Dealer
Yes
Employees Worked With
Dominic
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Nov 27, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are happy to hear that Dominic could provide you with quality and efficient service. We hope to see you again the next time you are in need of automotive service!

November 25, 2023

Thank you for your excelent service ! The techn. Justin Lanham was very nice and he did a very good job . More

by AGHIORGHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
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Nov 27, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are so glad that Justin could provide you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to let us know.

November 22, 2023

I have had nothing but great experiences from the salesman to the service department at this dealership. More

by QUEENGODDESSNANC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Sooklall
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Nov 22, 2023 -

Spitzer Buick GMC Parma responded

We are so glad that the team could be of assistance to you, and greatly appreciate you taking the time to leave this 5-star rating! They will be delighted to hear of your kind words. Please do not hesitate to let us know if there is ever anything more we can help you with!

November 21, 2023

Justin Lanham was terrific. His professionalism and expertise were off the charts. He forecast for me what my vehicle would need in the future and accomplished the day’s tasks e More

by Wm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
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Nov 21, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! We are honored by your business, and so proud that Justin and the team could provide you with top-notch service. Your satisfaction means so much to us. Please do not hesitate to let us know how we may be of further assistance to you!

November 21, 2023

Great They were on time with my appointment got in and out on time and Justin was very helpful More

by HONDAMAN048
Recommend Dealer
Yes
Employees Worked With
Justin lanham
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Nov 22, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your 5-star review! We are pleased that Justin could put you at ease and ensure you had a seamless experience. Please be sure to give us a call if you ever have any further questions or concerns!

November 19, 2023

Very good experience - Selena Sooklall was of great help with this visit & getting me scheduled for my next visit - when I get new tires put on my truck. More

by John Kleinhenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
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Nov 21, 2023 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us, John! Providing top-notch service is so important to us, and we are glad that Selena's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know!

November 19, 2023

Service was excellent. Selana is very nice. I always have my service done at this dealership. More

by CRAIG.MOLINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Justin Lanham, Selena Sooklall
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Nov 21, 2023 -

Spitzer Buick GMC Parma responded

Craig. We are so happy Selena could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Thank you for taking the time to leave this positive review. We look forward to seeing you again!

November 17, 2023

Tire replacement; couldn't repair Tire replament. Tire could not be repaired Picked up a bolt More

by DR7593
Recommend Dealer
No
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