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Spitzer Buick GMC Parma - Service Center
Parma, OH
818 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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818 Reviews of Spitzer Buick GMC Parma - Service Center
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November 17, 2023
They were wonderful . They were prompt and waiting for me when I arrived for my appointment. The service person took the time to explain what they were going to do and i They were prompt and waiting for me when I arrived for my appointment. The service person took the time to explain what they were going to do and if I had any other problems that they needed to look into. The area where I waited as my car was serviced was near, comfortable and even provided coffee if I needed a hot drink. When the service was completed, my car was washed! More
by SANDPIPERNEST
Verified CustomerEmployees Worked With
Tim Kubow
November 17, 2023
Spitzer, the former axle rod dealership. Dealership took my truck in-and-in a emergency situation diagnosed it scheduled. The repair provided set up a rental vehicle in the downtime. Really Dealership took my truck in-and-in a emergency situation diagnosed it scheduled. The repair provided set up a rental vehicle in the downtime. Really great service thank you Michael P More
by MIKE@MPIZZUTI.COM
Employees Worked With
Tim Kubow
November 17, 2023
My husband had new, higher end wiper blades put on his vehicle while in for service. We left for FL a couple days later and the passenger side blade popped off during a rain storm. Had to find an auto zon vehicle while in for service. We left for FL a couple days later and the passenger side blade popped off during a rain storm. Had to find an auto zone on the road to purchase new set. Customer Svc does not want to refund. More
by JAN0128
Employees Worked With
Justin Lanham
November 16, 2023
I have been a customer of Axelrod for many years. Brandon Leek in sales and Tim Kabow in the service department have been both very knowladgable,helpful and frienfly in my deialing with purchasing an Brandon Leek in sales and Tim Kabow in the service department have been both very knowladgable,helpful and frienfly in my deialing with purchasing and serviving my cars.I will continue with my needs with Spitzer Buick because of thier professional staff. More
by EARL144
Employees Worked With
Tim Kubow
November 16, 2023
Selena Sooklall was my was my service rep on this visit. She was polite and friendly, smiled and welcomed me warmly. She inspected the car and told me when it was ready she would come and get me. Good job! She was polite and friendly, smiled and welcomed me warmly. She inspected the car and told me when it was ready she would come and get me. Good job! More
by muej297
Employees Worked With
Selena Sooklall
November 12, 2023
I was a customer of Axelrod for many years, bought a few vehicles and serviced them there. This is my first time with Spritzer service which was A1. Hope to continue with Spitzer. vehicles and serviced them there. This is my first time with Spritzer service which was A1. Hope to continue with Spitzer. More
by SSIBITS
Employees Worked With
Other Employees :
Tim Kubow, Justin Lanham, Selena Sooklall, Travis Freeman, Ethan Christopher
November 11, 2023
Well. Service is always fantastic Have been an Axelrod family member forever. Happy to see employees were retained such as Tim in service and everyone el Service is always fantastic Have been an Axelrod family member forever. Happy to see employees were retained such as Tim in service and everyone else More
by ECARMAC2
Employees Worked With
Tim Kubow
