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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
818 Reviews

818 Reviews of Spitzer Buick GMC Parma - Service Center

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November 10, 2023

Everyone was so nice. My service was handled efficiently and timely. The service manger did a great job and a problem I had with my Buick pints was taken care of promptly More

by CKUPSPLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Squid our sales person, Mitchell Axelrod, Tim Kubow
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Nov 10, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are overjoyed that our team could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. We wish you safe travels!

November 10, 2023

I scheduled my appointment to get new tires, then when I came in for that appointment they told me the tire machine is broken. I don’t understand why they couldn’t have called me in advance instead of letti More

by EVAN.C.CHONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Leek
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November 09, 2023

They're very professional and know what they're doing very pleasant and the atmosphere was really nice and the place was so clean it was fast and I didn't have to wait a long time for it to be done More

by annquinn099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was there for parts and oil change
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Nov 09, 2023 -

Spitzer Buick GMC Parma responded

Thank you for leaving us this wonderful review! Your safety and satisfaction are our utmost priority, and the team will certainly continue to provide you and your automotive needs with our best care in your visits to come. Please do not hesitate to give us a call if anything!

November 08, 2023

Very professional courteous, considerate. Explained everything. Kept me informed all day long. Explanations were clear and precise. Highly recommend this service department! More

by GIGGLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Axelrod
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Nov 09, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are pleased that our team could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know!

November 06, 2023

Tim and the rest of the service staff are always helpful and kind. Great service every time! More

by 2010PEREZV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Selena Sooklall
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Nov 06, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! We are so glad that Tim could be of valuable assistance to you. If there is ever anything more that we may help you with, please do not hesitate to let us know.

November 05, 2023

Everything good,service answered all questions,will return for services thankyou… All around nice thankyou.. More

by KARLGIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
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Nov 06, 2023 -

Spitzer Buick GMC Parma responded

We are delighted that our team could provide you with 5-star service, and greatly appreciate you taking the time to leave us this positive review! Please do not hesitate to let us know if there is ever anything more that we may help you with.

November 05, 2023

Great service everyone is courteous and helpful the facility is very clean the waiting time was short More

by TSOBERAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are pleased that our team could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels until we meet again!

November 05, 2023

Received very pleasant and excellent service from Brett who took large amount of time with us More

by maryannmckeever
Recommend Dealer
Yes
Employees Worked With
Brett W Leek
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Nov 06, 2023 -

Spitzer Buick GMC Parma responded

Thank you for leaving Brett this wonderful review! We are so glad to provide you with the A+ service that you deserve and honored to know how confident you are in our efforts. Wishing you the safest of travels until we meet again!

November 04, 2023

Great job by both guys! Happy to use this service and appreciated the help - many thanks More

by MELINDAMSCHULTHEIS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Leek, Justin Lanham
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Nov 06, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with.

November 04, 2023

I’m pleased when I call in make appointment with thru Dominic Difino for my 2014 Buick Lacrosse , he makes sure my car is taken care of, he’s always respectful, great dealership More

by CHRISMACK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your amazing review! We are thrilled to provide you with 5-star service. Your satisfaction means so much to us. We hope that you continue to choose us for all of your future automotive needs!

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