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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
818 Reviews

818 Reviews of Spitzer Buick GMC Parma - Service Center

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November 04, 2023

The place was clean and the service writer kept me informed about everything that was going on with my car. More

by JCIFANI56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are overjoyed that our team could provide you with a 5-star experience. We hope that you do not hesitate to let us know if we may ever be of further assistance to you!

November 04, 2023

Excellent service. Tim was wonderful. He explained everything in detail. Also great service when I paid my bill More

by celia.gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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Nov 06, 2023 -

Spitzer Buick GMC Parma responded

We are delighted that Tim could provide you with 5-star service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your positive review!

November 04, 2023

I am not giving any feedback until my car has been delt with to my satisfaction. Which it has not been yet. Besides Travis, I feel, I was treated like a typical stupid female. Just like at Ganley on Brook More

by KARENU2019
Workmanship
Recommend Dealer
No
Employees Worked With
Travis Freeman
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November 02, 2023

The service writer was very polite send answered all. y questions. He called and explained what needed replaced along with the cost. Pleasure talking with all involved found a homeowner really nice employ More

by rondeighton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Leek
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Nov 03, 2023 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this excellent review! We are so glad our team provides you with the top-notch service that you so much deserve. It is our pleasure to assist you in any way possible, and we hope that you continue to choose us for all of your future automotive needs!

November 02, 2023

Purchased certified vehicle March23,panoramic sun/moonroof motor replaced 3X housing1X Hope 4 the best More

by GRODZIKH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lanham
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October 31, 2023

Close to home. Easy and quick appointment set up. Customer service very responsive and helpful More

by DLPAUL2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
Report | Print
Nov 01, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Take care!

October 29, 2023

All around Services bad they didn't help me with Wi-Fi help in my vehicle they don't know More

by MESSINABEN82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Kubow, Justin Lanham, Selena Sooklall, Travis Freeman, Ethan Christopher
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October 29, 2023

Excellent. Waited at dealership while having multiple items serviced on car. Work completed in little over two hours. Happy with all of my requests being addres More

by MSDEBS1913
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
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Oct 29, 2023 -

MSDEBS1913 responded

Justin Lanham is a conscientious employee. Listens to customer and responds appropriately. Detailed and thorough in his efforts to follow through on my requests and get things corrected and/or resolved.

Oct 29, 2023 -

MSDEBS1913 responded

Use this review.

Oct 30, 2023 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! We are thrilled that Justin could provide you with a seamless, 5-star experience. It is our pleasure to serve you. We wish you safe travels and hope for an opportunity to work with you again.

October 29, 2023

Good service, competitively priced, we bring both our cars here. Never had any issues. Would recommend. More

by christinamichaels2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
Report | Print
Oct 30, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your 5-star review and recommendation! We are pleased that we could provide you with the quality service you so much deserve! Please be sure to give us a call if there is anything more that our team may help you with.

October 28, 2023

They took care of my concerns, I was told my car was washed, but it was not washed More

by AJS22112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
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