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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
818 Reviews

818 Reviews of Spitzer Buick GMC Parma - Service Center

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October 28, 2023

Very professional explained what was serviced clearly so that I would understand what was repaired. Extremely pleased with my service. More

by George
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham, Selena Sooklall
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Oct 30, 2023 -

Spitzer Buick GMC Parma responded

Hi George, Thank you so much for your 5-star review! We are pleased to know that you were well taken care of throughout your visit! It is our pleasure to serve you. Please do not hesitate to give us a call!

October 28, 2023

So you pay big money for a vechile and won’t warranty tail light when they know it’s General Motors recall on 2016 and 2017 very poor More

by Wakeboard1916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Kubow, Justin Lanham, Selena Sooklall, Travis Freeman, Ethan Christopher
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October 27, 2023

I honestly didn't know you changed names. But the service was awesome as it was before the name change. Thank you for good sevi. More

by JIMSPIKES57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
Report | Print
Oct 30, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are pleased that our team could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know.

October 27, 2023

Tim at the service counter is extremely nice and deserves a raise, no joke. Thanks! More

by ALOGAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Report | Print
Oct 30, 2023 -

Spitzer Buick GMC Parma responded

We are so glad that Tim could provide you with thorough and efficient service. Thank you for the wonderful review. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call!

October 27, 2023

My representative was amazing and thorough. I felt valued and was satisfied with the service ansld solution. More

by T10005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
Report | Print
Oct 30, 2023 -

Spitzer Buick GMC Parma responded

We are delighted that our team could provide you with 5-star service, and we greatly appreciate you taking the time to leave us this positive review! Please do not hesitate to let us know if there is ever anything more that we may help you with.

October 27, 2023

Always great service , friendly employees. I have been doing business there for years . I bought several cars here . More

by CKWAGONER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Report | Print
Oct 30, 2023 -

Spitzer Buick GMC Parma responded

Thank you for your feedback! We appreciate your business. Please be sure to give us a call if there is anything our team may help you with further!

October 26, 2023

Tim and his mechanic were very helpful. Fast accurate service! My car was washed and ready as expexted! More

by MZGODZINSKI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Butch, Tim Kubow
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Oct 26, 2023 -

Spitzer Buick GMC Parma responded

We are glad that Tim could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Thank you for the 5-star review and safe travels util we meet again!

October 26, 2023

Once my part came in,the work was done well and everyone was very friendly More

by HEATHERSPHERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are happy to hear that our team took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. Safe travels!

October 26, 2023

Excellent service and friendly . Concerned employees where the customer comes first . Have bought cars there for years ! More

by DRSARIDAKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Leek, Travis Freeman
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Oct 26, 2023 -

Spitzer Buick GMC Parma responded

We are always happy to hear that our team provided you with A+ service during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Thank you for the wonderful feedback. Please do not hesitate to give us a call if you ever have any further questions or concerns. Take care!

October 25, 2023

I took my truck in for an oil change. Everyone was friendly and the truck was done in a timely fashion. Great experience. More

by melissapowers83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
Report | Print
Oct 26, 2023 -

Spitzer Buick GMC Parma responded

Melissa, We are so glad that our team could provide you with top-notch service throughout your visit. Thank you for the great review and if there is ever anything more that we may help you with, please do not hesitate to let us know.

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