Spitzer Buick GMC Parma - Service Center

Staff was very professional and efficient Zach was very patient and helpful. All was well done. patient and helpful. All was well done. More

Very effective and efficient! Kelly Bucher is effective and efficient! She pays attention to detail. Her communication skills are excellent! I can definitely count her professiona Kelly Bucher is effective and efficient! She pays attention to detail. Her communication skills are excellent! I can definitely count her professionalism! Her customer service is a breath of fresh air! More

Friendly people, Answered all my questions. Willing to look into a mail marketing issue I have Willing to look into a mail marketing issue I have More

Everything went well, people are very friendly and do good work. Prices are just to high on oil changes good work. Prices are just to high on oil changes More

The service dept. identified the source of noise immediately, ordered GM parts, and fixed my car in one day. identified the source of noise immediately, ordered GM parts, and fixed my car in one day. More

Good service. Good follow up. Easy to schedule. I like the txt updates. Easy pymt Good follow up. Easy to schedule. I like the txt updates. Easy pymt More

They took us in right away and honored out free oil change and tire rotation from Medina. So it was no cost. We appreciate it. Thank you! change and tire rotation from Medina. So it was no cost. We appreciate it. Thank you! More

Tayler Wenmoth was great, very professional and helpful. Definatley will recommend her to family & friends! Definatley will recommend her to family & friends! More

I regret everything about buying from this dealership. Truck wasn’t gased up when I went to pick it up, paperwork wasn’t ready for me. Neither management or sales people talked to me after signing. Liter Truck wasn’t gased up when I went to pick it up, paperwork wasn’t ready for me. Neither management or sales people talked to me after signing. Literally handed me the keys and that was it. No demonstration on the trucks features. A day after I bought the truck had issues and service wouldn’t correct it. Told me to take it to a ram dealership. Then discovered they had zip tied my exhaust tip up bc I had complained about it hanging low (a weld had broken) and they took it back to “fix it”. Take your business elsewhere even if the money works. Not one good thing to say about this dealership More

Great experience all the way around customer service was delightful. Staff made me feel like I was important while handling my vehicle. delightful. Staff made me feel like I was important while handling my vehicle. More