Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
769 Reviews

769 Reviews of Spitzer Buick GMC Parma - Service Center

Sort by
March 26, 2025

There was a significant communication lapse regarding a nearly $3,000 repair. I was not informed of the warranty coverage until I asked, which raises questions about the process and their awareness of the More

by GAR.KAR02
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Mar 26, 2025 -

Spitzer Buick GMC Parma responded

Gar, Thank you for taking your time to write this honest review, although it wasn't a pleasant experience we would like the opportunity to speak to you to see what we can do with the warranty issue. Please give us a call at our dealership and ask for the Sales Manager, We would love to help! Thank you for your time and patience.

March 26, 2025

Great service So far I've had great experiences with the dealership. No major problems. Hopefully this great service will continue. More

by MJANAMIKE
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
Report | Print
Mar 27, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team consistently provides you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels until we meet again!

March 26, 2025

Excellent scheduling, service advisor help. .. pleased with repairs. Would use dealership for service in the future. More

by Chris
Recommend Dealer
Yes
Report | Print
Mar 27, 2025 -

Spitzer Buick GMC Parma responded

Chris, thank you for sharing your positive experience with us. Your safety and satisfaction are our utmost priorities, and we are glad that our team took great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 25, 2025

Received an oil change, and a had a rear suspension part checked. They couldn't help, gave me confidence my vehicle was safe to drive. More

by T.PODVORAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Spitzer Buick GMC Parma responded

Thank you for rating our dealership. We are happy to hear that our team took great care of you and your automotive needs. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 25, 2025

Super easy and everyone was so nice. Hated my old dealership which is why I purchased from you to try a new dealership and have been very pleased More

by kaitlyn.nowak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Spitzer Buick GMC Parma responded

Kaitlyn, thank you for taking the time to leave us this 5-star rating! We are glad that our team was both kind and helpful. Your satisfaction means so much to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 25, 2025

Very friendly staff in customer service and made me feel assured that my work would be done quickly More

by Jack.gilbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Spitzer Buick GMC Parma responded

Jack, Thank you for your wonderful review! We are so glad that our team provided you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 25, 2025

Great service, easy drop off and pick up, the issue was fixed and my car is running great. More

by JLBOWMAN48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

March 24, 2025

Service was great but the price for an L change is too high over close to $120 for an 8 quart oil change is absolutely ridiculous More

by david.lucas549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Spitzer Buick GMC Parma responded

David, We appreciate you taking the time to write this honest review. We are thrilled to hear that our service team were able to assist you with your all your concerns and questions but had a concern on why prices were too high. We understand your concern on our prices and you are more than welcome to address them to our team, give us a call at our dealership and ask for the Service Manager, we would be glad to help!

March 23, 2025

Excellent service and the staff did a good job keeping me informed of the repair More

by wschulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this 5-star review! We are glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 22, 2025

All was fine Service was good Wait time was good. Would come back to this location More

by rmcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your kind review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs!

1
...
7
8
9
...
77