Spitzer Chevrolet Amherst

One of my issues is still unresolved , need to go back, people not experiencied enough people not experiencied enough More

Wonder team that will go above and beyond for anyone. Especially bare and Andrew Epperley Especially bare and Andrew Epperley More

Everyone was really nice and helpful. They took alot of time to find something that was in our budget and met our needs. Mark/salesman and everyone went out of their way to make sure we They took alot of time to find something that was in our budget and met our needs. Mark/salesman and everyone went out of their way to make sure we found the perfect vehicle for us. Highly recommend. More

I enjoyed my experience at this dealership. People were friendly and helpful. They seemed to be willing to help get you the best deal for your needs. People were friendly and helpful. They seemed to be willing to help get you the best deal for your needs. More

Greg and Holly were exceptionally helpful with my issue. They were attentive, nice and the way they treated me was impressive. Thank you for the great customer service! They were attentive, nice and the way they treated me was impressive. Thank you for the great customer service! More

I purchased a car on 6/22/24. it is currently 9/7/24 and I am now unable to drive my car legally due to delays in getting the title/registration. Do not purchase from this dealer it is currently 9/7/24 and I am now unable to drive my car legally due to delays in getting the title/registration. Do not purchase from this dealership if you are out of state. The dealership is refusing to reissue temporary tags to allow me to drive my car until I get the title/registration despite the delay being due to a software problem they were experiencing at the time of sale, and delays with the finance company not realizing that titles and leinholders are handled differently in Illinois versus Ohio. Don't believe them when they say buying from out of state won't be an issue. Perhaps a bigger issue is that I was lied to about the condition of the car. I was told it had "one or two dings", which i was OK with. I drove 500 miles to get the car but arrived to find it had undisclosed hail damage. As a concession, they discounted the car $500 despite several thousand dollars worth of hail damage. I should have walked away then, but we already had the financing lined up, drove 8 hours to the dealership and needed the car for a new driver. I regret doing business with Spitzer Chevrolet Amherst and definitely wouldn't recommend it to anyone else, especially if you are not local. More

I found the car I wanted at a dealership an hour from me. I put a deposit on it and they sold it the next morning to someone else, despite the fact that I had a deposit on it. Promises were made to try to I put a deposit on it and they sold it the next morning to someone else, despite the fact that I had a deposit on it. Promises were made to try to make it right by their general manager, and then I never heard from them again. Fast forward to a few days later, when an online search showed a better deal on the car I was looking for, even the color I preferred…but it was 3 hours away. After discussing it with my husband, I called the dealership to ask about the car and explain my situation. That dealership was Spitzer Chevrolet. I spoke with Dee, a salesperson there. She took the time to look the car over for me, and we set an appointment for later that afternoon for me to see the car. We drove the 3 hours there, looked at the car, filled out paperwork and I drove it home that night. There was a small hiccup in communication after the sale but a call to their General Manager, Jason, set everything right, and Jason took care of a couple small details personally. I am a totally satisfied customer, as a result. It was totally worth the 3 hour trip to Ohio from Michigan to purchase my car from Spitzer Chevrolet in Amherst! More