Wonderful care Friendly Job well done as far as I can
tell. Right on time
tell. Right on time
More
by KLOUISEKOVACS
Verified Customer
Verified Customer
Service Price Transparency
Mar 29, 2026 -
Spitzer Chevrolet Amherst responded
We’re delighted your Chevrolet Equinox received friendly care and was serviced promptly. Thank you for your five-star rating.
Everything was good and Andrew Epperley even walked
around with me and help look at cars for my sister as I waited for my oil change
around with me and help look at cars for my sister as I waited for my oil change
More
by Weasel199829
Verified Customer
Verified Customer
Other Employees Tagged:
Holly Mastrodonato
Mar 21, 2026 -
Spitzer Chevrolet Amherst responded
Thank you for your review. We’re glad our team could assist while you waited for your Chevrolet Silverado 1500 oil change and look at cars for your sister. Please let Holly know if you need anything else.
Great service Great service.
I would definitely recommend to a friend in need of good service
I would definitely recommend to a friend in need of good service
More
by M.PRIHODA
Verified Customer
Verified Customer
Other Employees Tagged:
Holly Mastrodonato
Mar 14, 2026 -
Spitzer Chevrolet Amherst responded
We appreciate you highlighting the service on your Chevrolet Equinox EV. Holly and our team are grateful for your recommendation to friends needing vehicle care.
Great Done Nice ?
? Great Great Great Great Great Great view Great Great Great Great h happy Great Great
? Great Great Great Great Great Great view Great Great Great Great h happy Great Great
More
by parker.alan
Verified Customer
Verified Customer
Other Employees Tagged:
Holly Mastrodonato
Mar 02, 2026 -
Spitzer Chevrolet Amherst responded
Thank you for the 5-star rating. We’re glad the service on your Chevrolet Trax met your expectations and that you enjoyed the view during your visit. I look forward to assisting you again.
Jason Eyman
General Manager
They took care of my issue with the professional manner
In a timely fashion and car was done as promised on time
In a timely fashion and car was done as promised on time
More
by Skochis42
Verified Customer
Verified Customer
Other Employees Tagged:
Holly Mastrodonato
Feb 19, 2026 -
Spitzer Chevrolet Amherst responded
We’re pleased our team handled your Chevrolet Colorado issue with professionalism and completed everything on time. Thank you for highlighting the prompt service and clear communication. We look forward to assisting with any future service needs.
Mechanic Brandon, always does a good job.
Usually there are snacks and coffee available while waiting for a vehicle, however, no snacks and coffee were available. Alice is a great saleslady
Usually there are snacks and coffee available while waiting for a vehicle, however, no snacks and coffee were available. Alice is a great saleslady!
More
by ESHLEMANS2006
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2026 -
Spitzer Chevrolet Amherst responded
Thank you for the five-star rating and for entrusting your Chevrolet Equinox to our team. Your comment about snacks and coffee has been noted and shared with Holly to help improve future visits. We’re glad our technician’s work and sales support left a positive impression.
The first apt I had, the part wasn't available and I
didn't know until and hour and a half after I dropped the car off. They should have never scheduled the apt if they didn't have the part. The second
didn't know until and hour and a half after I dropped the car off. They should have never scheduled the apt if they didn't have the part. The second apt went fine
More
by chrisandjustina
Verified Customer
Verified Customer
Other Employees Tagged:
Holly Mastrodonato
Feb 19, 2026 -
Spitzer Chevrolet Amherst responded
Chris and Justina, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Feb 19, 2026 -
Spitzer Chevrolet Amherst responded
Chris and Justina, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Refusing to cooperate with gm customer service's request
for invoices for why my car is having so many issues in a short time span.
for invoices for why my car is having so many issues in a short time span.
More
by ashleysp75
Verified Customer
Verified Customer
Feb 11, 2026 -
Spitzer Chevrolet Amherst responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Ashley, and hopefully, we can get to the bottom of this.
Feb 12, 2026 -
Spitzer Chevrolet Amherst responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Ashley, and hopefully, we can get to the bottom of this.
Everyone at the Spitzer dealership is very helpful and
pleasant. Work being done on our vehicle is always done in a very timely manner.
pleasant. Work being done on our vehicle is always done in a very timely manner.
More
by dmickey65
Verified Customer
Verified Customer
Service Price Transparency
Feb 02, 2026 -
Spitzer Chevrolet Amherst responded
It’s wonderful to know our team delivered friendly service and completed your Chevrolet work promptly. Thank you for sharing your experience. We look forward to welcoming you back.
Operates with the customers best interest first Holly
goes above and beyond and is very understanding
goes above and beyond and is very understanding
More
by rburns6
Verified Customer
Verified Customer
Other Employees Tagged:
Holly Mastrodonato
Jan 24, 2026 -
Spitzer Chevrolet Amherst responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Dealer Reviews
Cars for Sale
Dealer Log In
