Spitzer Chrysler Dodge Jeep Ram of Homestead

I asked for a car fax on a used vehicle- after 3 days and 7 messages back and forth the car was sold and I still never heard anything on its history or the fact that it was sold. They just ignored the follo 7 messages back and forth the car was sold and I still never heard anything on its history or the fact that it was sold. They just ignored the follow up emails. This place came recommended but I guess a small commission doesn't rate good customer service. I asked for a managers name but was told "they would look it up and get back to me." WOW these people should be grateful that they have a job. More

I usually do not write reviews, but I have been so impressed by their service department even though I did not by Jeep from them. That did not matter, they treated me as a loyal Spitzer Homestead cust impressed by their service department even though I did not by Jeep from them. That did not matter, they treated me as a loyal Spitzer Homestead customer the minute I arrived at t he service department. Because of Bill Lee, the service manager and Jane, I bought a new Jeep from this year; they have earned my business the old fashioned way Service and professionalism. And guess what their sales department was just as professional, with Dion Steward in sales, he was friendly and patient, Ed Rodgers, in finance another professional who put the customer first. I cannot say enough about Spitzer of Homestead. Just a top notch operation. Thank you all. You have my recommendation and a loyal customer. More

I originally went to Spitzer to trade in my Mom's SUV. Dion Steward welcomed us and made us feel very comfortable as he patiently listened to our needs. He helped us choose the right vehicle and my Mom ha Dion Steward welcomed us and made us feel very comfortable as he patiently listened to our needs. He helped us choose the right vehicle and my Mom happily drove home in her new Durango that evening. At most dealerships, that is where the relationship ends. The thing that made me a loyal customer was the extraordinary treatment my Mom received on subsequent service visits. EVERY person at this dealership, from the general manager, Mark Arnold, to Bill and Jane in service, treats her like family. The follow up is unbelievable. Dion remembers her Birthday every year! Spitzer gives a level of service that is usually only seen in small towns...you forget you are in Miami! I have referred many friends to Dion and Ed at this dealership, personally bought a Jeep Wrangler here, and keep coming back for excellent service and fair prices. I highly recommend Spitzer to anyone who is looking for a great car buying experience. More

I bought a Dodge Durango five years ago from this dealer. I wanted to trade in for a smaller, more economical vehicle. I returned to my excellent, friendly, professional salesman, Dion Stewart. He immedia I wanted to trade in for a smaller, more economical vehicle. I returned to my excellent, friendly, professional salesman, Dion Stewart. He immediately had an appraisal of my Durango and was able to get me into my beautiful Dark Cherry Red, Chrysler 200. I was very pleased with the process and walked out of there within 3 hours. I had not gone to any other dealer as this was my choice to return to where I was satisfied with my last purchase. I am thankful that Spitzer Autoworld has returned to our area. I have referred several friends and acquaintancs to Spitzer Autoworld and of course DION STEWART!! More

The sales staff at this dealership is top notch, friendly, competent, and puts the needs of the customer as number one priority. I especially recommend working with Dion Steward or Ed Rogers as thes friendly, competent, and puts the needs of the customer as number one priority. I especially recommend working with Dion Steward or Ed Rogers as these two are some of the most knowledgable and helpful I have ever had the opportunity to trust with my automobile needs. Dion also has one of the biggest, most authentic smiles I have ever seen on a car salesman! If you have need of a quality used car or you're in the market for a new one, these guys are the ones to see, hands down! More

Dion was great he was very informative and have done businees with him and the dealership as well in the past. Have purchased 6 cars in the past with this dealer. businees with him and the dealership as well in the past. Have purchased 6 cars in the past with this dealer. More

I have dealt with this dealership for the past 36 years and it is a known fact that you will not find a more professional and friendly group of people anywhere. I have purchased 5 new cars over the years and it is a known fact that you will not find a more professional and friendly group of people anywhere. I have purchased 5 new cars over the years and have always been greeted at the door and made to feel welcome. My salesman for the past three vehicles has been Dion Steward. He is my kind of salesman. One who is thorough with explanations of the vehicle and how everything works. You never leave that dealership in doubt of how things work and in fact, he gives explicit information to call him with any questions that you may have. I have seen salespeople come and go over the years as it is a tough profession to earn a living. If all dealerships had people like Dion Steward then there would be a lot more people leaving with smiles instead of feeling disgusted. On a scale of 1 to 10 I give this dealership a 10. More