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Spitzer Chrysler Dodge Jeep Ram of Homestead - Service Center
Homestead, FL
86 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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86 Reviews of Spitzer Chrysler Dodge Jeep Ram of Homestead - Service Center
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Helpful August 10, 2023
A little after 7 am I entered the service maintenance checkin area when I was met by Jorge. I told Jorge I was here for my first service on my Jeep Cherokee. Jorge is friendly and polite. After doing th checkin area when I was met by Jorge. I told Jorge I was here for my first service on my Jeep Cherokee. Jorge is friendly and polite. After doing the computer paperwork Jorge said the service will take about 1 to 1 1/2 hours and that I could wait in the waiting room. I went next door to Dunkin. In less than 1 hour I received a text from Jorge. My Jeep service was completed. I give my highest compliment to Jorge and Spitzer. Two Thumbs up👍👍.. More
by Kenmilnes0729
Employees Worked With
July 20, 2023
Had a great experience working with Marcos Quintero who assisted with a recall with a brand new 2022 Jeep Grand Cherokee. He was very kind and patient, explained everything thoroughly, and did an amazing j assisted with a recall with a brand new 2022 Jeep Grand Cherokee. He was very kind and patient, explained everything thoroughly, and did an amazing job with following-up. Awesome service from him and the rest. More
by Angelicamuniz219
Employees Worked With
Marcos Quintero
June 30, 2023
The dealer is the best in service, Public attention and communication profesional service I am truly with the work they did on my truck communication profesional service I am truly with the work they did on my truck More
by Hugo Alvarez
Employees Worked With
February 16, 2023
Do not purchase any RAM/Dodge vehicles period. The experience has been a nightmare all around. I purchased a new 2022 RAM 3500 in October in Temple TX. Our experience there was the worst as far as The experience has been a nightmare all around. I purchased a new 2022 RAM 3500 in October in Temple TX. Our experience there was the worst as far as their communication and tag processes. Then, my truck only has about 7900 miles and already has a broken transmission. We left our truck at Spitzer Auto World of Homestead in Homestead, FL. When we took our truck there to get serviced, they said that if we committed to leaving our truck there, the manager would place a special order for our parts that would take about 13 days or so. My truck has now been there for 30 days and they are saying that they are still waiting on parts. A month later and this is my business truck, of which I have not been able to work to provide for my family. I have contacted RAM Customer Care and they are doing nothing about it. They are also giving me the run around instead of helping. I have been trying to get an update from RAM Care since last week 2/8/23 and today 2/16/23 they asked me to give them 5 more days. Do not purchase any of their vehicles, their customer service is terrible all around. They will not help you!! Oh, and this dealer doesn't even accommodate you with a loaner. More
by Yanelis V.
Employees Worked With
Dealer Manager
February 02, 2023
Always happy with the service here- . We are in the area traveling a couple times a year from Minnesota and once they squeezed us in on a busy half day on New Years yo keep us on the road We are in the area traveling a couple times a year from Minnesota and once they squeezed us in on a busy half day on New Years yo keep us on the road. Kudos to Jorge Pino and the rest of the service team at Spitzer Homestead Florida for their friendly excellent service. More
by ernpamgo
Employees Worked With
Jorge Pino
January 27, 2023
Jorge Pino at SPITZER CDJR provided top notch Custer service in the service department, from discussing warranty issues to my routine oil change. The dealership was clean, quiet, offered snacks and beve service in the service department, from discussing warranty issues to my routine oil change. The dealership was clean, quiet, offered snacks and beverages. Check out was simple and courtesy. Thanks again Jorge. More
by ar.sparks
Employees Worked With
Jorge Pino
December 30, 2022
Manual was friendly, courteous and took the time to understand the service I was asking about. See vice was performed and I was back in my truck on under two hours. Keep up the good work. understand the service I was asking about. See vice was performed and I was back in my truck on under two hours. Keep up the good work. More
by vanmeredith
Employees Worked With
Manual Rodriguez
October 25, 2022
My advisor George Del Pino goes the extra mile for his customers. I highly recommend him and I will continue to look forward to dealing with him only customers. I highly recommend him and I will continue to look forward to dealing with him only More
by Jg
Employees Worked With
George Del Pino
October 21, 2022
Jorge pino assisted me in my recent service of an oil change and tire rotation Jorge was aware I was in a time crunch and got me out of there within the hour and I am beyond satisfied with his customer change and tire rotation Jorge was aware I was in a time crunch and got me out of there within the hour and I am beyond satisfied with his customer service ! I will most certainly be back! Thank you so much Jorge! More
by Ashley Campos
Employees Worked With
Jorge Pino
