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Spitzer Chrysler Dodge Jeep Ram of Homestead - Service Center

Homestead, FL

4.6
87 Reviews

87 Reviews of Spitzer Chrysler Dodge Jeep Ram of Homestead - Service Center

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February 25, 2018

Great Service Jose and the service team were professional courteous and took care of my vehicle service quickly. Spitzer goes above and beyond for the customers. I More

by Laurie Bird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marko Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cancanon
February 21, 2018

Excelent service!! We are really impressed with you helping us out while we were on vacation and had a emission code come up even though you were very busy. Jose told us More

by Extracool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marko Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cancanon
February 17, 2018

INCOMPETENT SERVICE DEPARTMENT They had our vehicle for over 30 days and could not fix the ignition. They "ordered" the wrong part twice. I finally took it to a reputable Dodge deal More

by Jamie Brooks
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steve Alaimo, Marvin Centeno
Feb 18, 2018 -

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

It is always unfortunate and very disheartening when we are unable to satisfy a guest's needs and I am deeply saddened when these type of situations occur. The 2002 Dodge Ram 1500 in question was towed in from another repair facility because they were unable to complete the repair, in fact during their process they damaged the steering column. Because of the age of the vehicle Chrysler had discontinued the production of the component required to complete the repair. Our attempt to locate a used or rebuilt steering column proved unsuccessful because this particular component was the "TILT" version. The policy of our company is to always make every effort to satisfy the guest.

February 16, 2018

Service Department is the BOMB! Stopped in for some radio programming help with my Jeep. These guys went above and beyond in helping me to find the perfect solution...even on a Satur More

by ShelahD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marko Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cancanon
February 10, 2018

Knowlegable, polite and aware of customer's time sensitivity They know how to deal with every scenario, I had a vehicle (Durango) that had all their lights turned on and they found what the problem was. They kn More

by Ecijperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cancanon
February 08, 2018

Excellent Customer Service Love my recent Pacifa, but hate the 3rd row sensitive sensor component of locking the seats. Wish there was a way for owners to reset.. Came into the More

by Pro123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marko Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2018

Service Took my car in for a recall. They fixed it quickly, and even took me back home so i didn't have to sit around and wait! Thank you More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Centeno
February 06, 2018

Our experience We purchased a Ram Promaster from another dealership and it was time for our first service. I was not impressed with the other dealer so I searched ar More

by dmudge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cancanon
February 06, 2018

3x jeep owner Brought my Jeep in for the installation of a replacement part. Everyone is always so friendly and nice. They were pretty busy, but tried hard to acco More

by 3 Time Jeep Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cancanon
December 13, 2017

Very few dealers like this one I bought my Jeep Cherokee 2017 TraikHawk at Dodge in Kendall, after that they have given me the worst service ever... they charge me for oil change wh More

by alvaromisea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Saldana
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