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Spitzer Ford Hartville

Hartville, OH

Overview
Reviews
Vehicles
4.8
630 Reviews
Call Dealership (330) 521-3487
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543 W. Maple Street

Hartville, OH

44632

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Showing 630 reviews

November 22, 2022

Always super and no pressure to get something done that is not needed. David Miller usually helps me and is super ever time. Ford Focus we purchased at this dealership and only take it to this dealership f More

by stevedonna97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Geitgey, Dave Miller
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Dec 01, 2022 -

Spitzer Ford Hartville responded

Thank you so much for your positive review! We are happy to hear that David and the team could consistently provide you with a smooth, pressure-free experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

November 17, 2022

Service here is always great. David Miller was my service consultant on this visit and he always does a fine job. Oil change, tire rotation and cooling system flush and fill. F More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Nov 22, 2022 -

Spitzer Ford Hartville responded

Larry, Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that David's efforts consistently meet your satisfaction. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come!

November 10, 2022

Great experience with Zach and the team! They went above and beyond to find the Bronco of my dreams. More

by Arielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
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Nov 11, 2022 -

Spitzer Ford Hartville responded

Arielle, Thank you so much for your positive review! We are so glad that Zach and the team took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Ford Bronco- on behalf of the entire team!

October 21, 2022

Dave Miller is the best , he helps me maintain my car to avoid any car problems. More

by jodaliz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Oct 21, 2022 -

Spitzer Ford Hartville responded

Thank you so much for your positive review! We are happy to hear that Dave consistently takes great care of you and your vehicle. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 13, 2022

Eric Brewer was very helpful. He explained what the plan was for moving forward with the repair. More

by e_dogepa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Brewer
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Oct 14, 2022 -

Spitzer Ford Hartville responded

We are so glad that Eric could be of valuable assistance to you, and we greatly appreciate you taking the time to leave him this 5-star review! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 10, 2022

The entire staff was friendly and helpful. Zach Koval made the buying process so much easier More

by arhea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Koval
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Oct 11, 2022 -

Spitzer Ford Hartville responded

Thank you so much for your positive review! We are so glad that Zachary could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

October 06, 2022

The service department works hard to make sure your concerns are addressed quickly and correctly. Dave Miller works tirelessly to provide top notch service and always keeps you in the loop while your v More

by Rebecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Oct 07, 2022 -

Spitzer Ford Hartville responded

Rebecca, Thank you so much for your wonderful review! We are delighted that Dave and the team could provide you with the quality care that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 28, 2022

Jacob Hugill was courteous and friendly. We are happy with our Ford Mustang we purchased. More

by mlbuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacub Hugill
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Sep 29, 2022 -

Spitzer Ford Hartville responded

Thank you for leaving Jacob this positive review! Providing top-notch service is so important to us, and we are glad that his efforts could meet your satisfaction. We warmly congratulate you on your new Ford Mustang- on behalf of the entire team! Safe travels.

September 24, 2022

Eric Brewer did a great job of keeping us informed when we brought our SUV in for service. We have used the service department here several times and have always been satisfied. More

by kfguzan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Brewer
Report | Print
Sep 27, 2022 -

Spitzer Ford Hartville responded

Thank you so much for your wonderful review!Providing thorough and efficient service is so important to us, and we are glad that Eric's and the teams efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

September 07, 2022

My F150 needed urgent service on a recent Saturday morning - Eric Brewer and his staff were able to get me in right away and they fixed the problem without trying to up sale me a bunch of other servic More

by fieryfrankbronze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Brewer
Report | Print
Sep 07, 2022 -

Spitzer Ford Hartville responded

Thank you so much for your positive review! We are so glad that Eric and the team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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