
Spitzer Ford Hartville
Hartville, OH
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Airbag recall To have this airbag issue was annoying, at the very least. But it wasn't the dealership that was at fault, and yet they were in the hot seat when it To have this airbag issue was annoying, at the very least. But it wasn't the dealership that was at fault, and yet they were in the hot seat when it came to having to address it. More
Honest We. had a little difficulty with my question going through the Hartville center. However, after they realized we had a question, they contacted us imm We. had a little difficulty with my question going through the Hartville center. However, after they realized we had a question, they contacted us immediately. Nick was upfront and honest about the quality of the car, saying "I don't know" if he didn't know. Both Randy and Nick explained things clearly. More
Would recommend this dealership to anyone We had such a great experience . very helpful, went out of their way to help us and to make buying a new car stress free We had such a great experience . very helpful, went out of their way to help us and to make buying a new car stress free More
Team was great Guys at Spitzer were great to work with - Dustin was very helpful and upfront about everything, and the rest of the team was great as well. Guys at Spitzer were great to work with - Dustin was very helpful and upfront about everything, and the rest of the team was great as well. More
Comfortable and welcoming Buying a new can be stressful and I have bought several new cars in the last thirty + years however; this was a completely different experience for me Buying a new can be stressful and I have bought several new cars in the last thirty + years however; this was a completely different experience for me. Everyone was very nice and accommodating throughout my time in the dealership. Jennifer Fincham and Adam Grossmyer made the experience quite easy and fun. I cannot remember laughing so much while purchasing a vehicle. Several people offered me a beverage or assisted me in transferring my belongings to my new vehicle. This is truly one of the best dealerships I have ever been too!! Thank you!! More
Oil change, replace parts Employee very professional and courteous. also helpful. he had everything done in a reasonable time. He made sure that I was satisfied with my servi Employee very professional and courteous. also helpful. he had everything done in a reasonable time. He made sure that I was satisfied with my service. More
I always have a great experience with them My sales rep was Carmin citraro, she was very helpful, she has excellent professionalism, she bent over backwards for me and so did the manager.. My sales rep was Carmin citraro, she was very helpful, she has excellent professionalism, she bent over backwards for me and so did the manager.. More
Hats off to David Roy The best experince I have had. David Roy made me and my wife feel confindent about leaseing .Very friendly. I will get my wife a Ford from David any d The best experince I have had. David Roy made me and my wife feel confindent about leaseing .Very friendly. I will get my wife a Ford from David any day ! More
Wonderful to work with!! We visited Spitzer to look at a truck we saw online. Unfortunately, we didn't notice that the truck we asked about wasn't 4-wheel-drive. Dustin (the s We visited Spitzer to look at a truck we saw online. Unfortunately, we didn't notice that the truck we asked about wasn't 4-wheel-drive. Dustin (the salesperson) and Don (the sales manager) went all out to find us a vehicle that would fit our requirements and our budget. They made what could have been a stressful situation a FUN experience!! I would heartily recommend them to anyone and everyone who is looking for a car or truck. More
Fantastic I had a terrific experience today with Dustin, Don and Adam! These gentlemen were so easy to communicate with from start to finish. Dustin was very I had a terrific experience today with Dustin, Don and Adam! These gentlemen were so easy to communicate with from start to finish. Dustin was very helpful in narrowing down what I wanted in a new car. I will keep dealing with Dustin at Spitzer Ford in the quaint town of Hartville! More