Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Spitzer Ford Hartville
Hartville, OH
631 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 631 reviews
July 28, 2018
Service We have lived in this area for 27 years, and over these years have bought a number of cars from Spitzer's, both new and used. Over this time period, We have lived in this area for 27 years, and over these years have bought a number of cars from Spitzer's, both new and used. Over this time period, each time one of the cars needed servicing - from something done quickly to something taking hours (and once two days) - we turned to them to do the work for us. The only times when we went elsewhere was when I was out of state. The work has always been done professionally, the car returned cleaner than when taken in, time frames honored, service transportation provided when needed and estimates closely matched or beat. A comfortable waiting area is provided where I can watch TV, read a book or magazine, or look at the new cars on display. I only live a couple of miles from the dealership, but would still return for servicing if we lived further away. Thanks to all the men for all the work done for me all these years. Dick Walters More
by retired18years
Employees Worked With
Michael Geitgey
July 27, 2018
Focus RS Had an excellent experience working with Carmen and Dustin and everyone else at the dealership. Worked out an excelllent deal on a new Focus RS. Every Had an excellent experience working with Carmen and Dustin and everyone else at the dealership. Worked out an excelllent deal on a new Focus RS. Everyone was very friendly and accommodating. More
by Mike P
Employees Worked With
Carmin Citraro, Mike Shaheen, Donald Reynolds, Dustin Dykes
July 27, 2018
Service Excellent service department, with pleasant and knowledgeable staff. I had many questions regarding my warranty and they took the time to explain eve Excellent service department, with pleasant and knowledgeable staff. I had many questions regarding my warranty and they took the time to explain everything in detail. More
by Jl
Employees Worked With
Michael Geitgey, Zack Hoover, Ryan Rogers, Dave Miller
July 26, 2018
Always excellent service I recently had my first oil change at the Hartville Spitzer Ford and the serivce team was kind and worked as quickly as possible since we had to wait. I recently had my first oil change at the Hartville Spitzer Ford and the serivce team was kind and worked as quickly as possible since we had to wait. The wait area was clean and comfortable. Great experience as always. More
by msscott1986
Employees Worked With
Nick Sipe, Dave Miller
July 26, 2018
Lease purchase of f150 Had a great experience with carmin citraro at spitzer ford ! Very quick and easy. Straight to the Point and stayed within our budget. We are very happ Had a great experience with carmin citraro at spitzer ford ! Very quick and easy. Straight to the Point and stayed within our budget. We are very happy with our ford 150 More
by Willow13
Employees Worked With
Carmin Citraro
July 26, 2018
New car purchase I went in based on a letter I received from the dealership to trade in my 2013 Escape. I left with a 2018 Escape and an awesome experience during th I went in based on a letter I received from the dealership to trade in my 2013 Escape. I left with a 2018 Escape and an awesome experience during the purchase. The sales people are knowledgeable and listen to what you’re looking for! Thank you David Roy and Don! More
by Escape 2018 Teresa
Employees Worked With
Mike Shaheen, Zack Hoover, Donald Reynolds, David Roy
July 24, 2018
Excellent job and professional experience by all I encounter Job well done by all, I stopped I found what I was looking for and they took my information and called me back and let me know my options. Then financ Job well done by all, I stopped I found what I was looking for and they took my information and called me back and let me know my options. Then finance got me in and out, thank you to all!!! More
by Ford one
Employees Worked With
Carmin Citraro, Randy Smith, Mike Shaheen
July 23, 2018
Everything went smoothly. They were busy and we had arrived in the evening but Nick Sipe greeted us and then ended up putting his other work on hold to help us. Everyone was n They were busy and we had arrived in the evening but Nick Sipe greeted us and then ended up putting his other work on hold to help us. Everyone was nice even though we were keeping them late. More
by Cardude
Employees Worked With
Dan Wines, Nick Sipe
July 23, 2018
Sales and Service staff very forthcoming I go to Spitzer in Hartville for regular service on all my vehicles. The 5-Star Service Dept is very thorough and professional. My experience with rec I go to Spitzer in Hartville for regular service on all my vehicles. The 5-Star Service Dept is very thorough and professional. My experience with recent purchase of a 2018 model was great. Sales staff and Manager very accommodating and offered good discounts. Very pleased with the whole experience. I would recommend them to anyone. More
by 1stGenFordGuy
Employees Worked With
Jennifer Fincham, Randy Smith, Mike Shaheen, Dave Miller
July 23, 2018
Friendly Very Friendly, knew exactly what we were looking for and got it in very timely manner.Let us test drive the vehicle, cleaned it up . He did a great jo Very Friendly, knew exactly what we were looking for and got it in very timely manner.Let us test drive the vehicle, cleaned it up . He did a great job in representing the company. More
by rotown1
Employees Worked With
David Roy
