Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Spitzer Ford Hartville
Hartville, OH
635 Reviews
At Spitzer Ford Hartville we pride ourselves in offering a variety of services at affordable prices and in an hassle-free atmosphere. Whether you're looking for a brand new Escape, F-150, Focus, Fusion, or one of our certified or pre-owned used vehicles, we can help find the perfect match for your budget needs. Our service department is always ready to help with any routine maintenance or larger repairs when needed and if you're more of the D.I.Y. type, our parts department can get you exactly what you need. The service never stops once you visit us here at Spitzer Ford. There's never been a better time to drop on by at our dealership here in 543 West Maple Street Hartville, Ohio, proudly serving drivers from Uniontown, Alliance, Kent and Canton OH. We're very much looking forward to it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 635 reviews
August 02, 2018
Great experience We were still looking when we went to Spitzer. Randy was quick to realize exactly what we were looking for. He was able to put himself in our shoes a We were still looking when we went to Spitzer. Randy was quick to realize exactly what we were looking for. He was able to put himself in our shoes and was great to deal with. We loved the fact that he wanted us to have the car WE wanted and we do - a beautiful new Escape! Carmin was the icing on our cake.Outgoing and enthusiastic she showed us how to work every feature on our new car.She set radio stations, synched my phone ( who knew?) and programmed all the in-dash features for us. If you are shopping for a Ford be sure to see these two super salespeople today! More
by NP73118
Employees Worked With
Carmin Citraro, Randy Smith
July 31, 2018
Car Sales BossBabes Carmin did a wonderful job helping me pick out my new Ford Ecosport. She new exactly what vehicle to pick that fit all of my request. If I could sug Carmin did a wonderful job helping me pick out my new Ford Ecosport. She new exactly what vehicle to pick that fit all of my request. If I could suggest any sales rep at Spitzer, Carmin is your girl! She listens to your needs and doesn't push you into anything you don't need. By the end of my experience I felt like I was working with a friend. Thank you for your time and patience, I am definitely one happy buyer! More
by Jennifer Bolyard
Employees Worked With
Carmin Citraro
July 30, 2018
Quick, great experience I went here just to look at a car I was interested in. I test drove it, a minor concern I had was serviced and a few hours later, I was driving it hom I went here just to look at a car I was interested in. I test drove it, a minor concern I had was serviced and a few hours later, I was driving it home with no issues. Carmin is the sweetest! She really helped us and was a lot of fun! I can't recommend her enough! She made everything easy and was patient. More
by Cp9558
Employees Worked With
Carmin Citraro, Mike Shaheen
July 28, 2018
Fantastic experience I found a car online on their site and went to buy. Unfortunately that vehicle was not available due to it being used as a Demo. Carmin C went out of I found a car online on their site and went to buy. Unfortunately that vehicle was not available due to it being used as a Demo. Carmin C went out of her to find a car for me from a different dealership within a day! Today I have a beautiful new Escape! She immediately showed me how to work all the features and even synced my phone! If you are looking for a Ford, go to Spitzer in Hartville and ask for Carmin! Patty H. More
by Patty H
Employees Worked With
Carmin Citraro
July 28, 2018
Focus RS Had an excellent experience working with Carmen and Dustin and everyone else at the dealership. Worked out an excelllent deal on a new Focus RS. Every Had an excellent experience working with Carmen and Dustin and everyone else at the dealership. Worked out an excelllent deal on a new Focus RS. Everyone was very friendly and accommodating. More
by Mike P
Employees Worked With
Carmin Citraro, Mike Shaheen, Donald Reynolds, Dustin Dykes
July 28, 2018
Service We have lived in this area for 27 years, and over these years have bought a number of cars from Spitzer's, both new and used. Over this time period, We have lived in this area for 27 years, and over these years have bought a number of cars from Spitzer's, both new and used. Over this time period, each time one of the cars needed servicing - from something done quickly to something taking hours (and once two days) - we turned to them to do the work for us. The only times when we went elsewhere was when I was out of state. The work has always been done professionally, the car returned cleaner than when taken in, time frames honored, service transportation provided when needed and estimates closely matched or beat. A comfortable waiting area is provided where I can watch TV, read a book or magazine, or look at the new cars on display. I only live a couple of miles from the dealership, but would still return for servicing if we lived further away. Thanks to all the men for all the work done for me all these years. Dick Walters More
by retired18years
Employees Worked With
July 27, 2018
Service Excellent service department, with pleasant and knowledgeable staff. I had many questions regarding my warranty and they took the time to explain eve Excellent service department, with pleasant and knowledgeable staff. I had many questions regarding my warranty and they took the time to explain everything in detail. More
by Jl
July 27, 2018
New car purchase I went in based on a letter I received from the dealership to trade in my 2013 Escape. I left with a 2018 Escape and an awesome experience during th I went in based on a letter I received from the dealership to trade in my 2013 Escape. I left with a 2018 Escape and an awesome experience during the purchase. The sales people are knowledgeable and listen to what you’re looking for! Thank you David Roy and Don! More
by Escape 2018 Teresa
Employees Worked With
Mike Shaheen, Zack Hoover, Donald Reynolds, David Roy
July 27, 2018
Lease purchase of f150 Had a great experience with carmin citraro at spitzer ford ! Very quick and easy. Straight to the Point and stayed within our budget. We are very happ Had a great experience with carmin citraro at spitzer ford ! Very quick and easy. Straight to the Point and stayed within our budget. We are very happy with our ford 150 More
by Willow13
Employees Worked With
Carmin Citraro
July 26, 2018
Always excellent service I recently had my first oil change at the Hartville Spitzer Ford and the serivce team was kind and worked as quickly as possible since we had to wait. I recently had my first oil change at the Hartville Spitzer Ford and the serivce team was kind and worked as quickly as possible since we had to wait. The wait area was clean and comfortable. Great experience as always. More
by msscott1986
Employees Worked With
Nick Sipe, Dave Miller
