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Spitzer Ford Hartville
Hartville, OH
632 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 632 reviews
July 10, 2018
No pressure Sales team Carmin, Dan, and Don were great. Did not feel pressured into buying the vehicle we were looking at. They definitely have earned a repeat customer due Carmin, Dan, and Don were great. Did not feel pressured into buying the vehicle we were looking at. They definitely have earned a repeat customer due to how good their customer service was. More
by ron
Employees Worked With
Dan Wines, Carmin Citraro, Donald Reynolds
July 10, 2018
Staff was helpful Although we had to switch sales people halfway through because of a change in who was working for the company, the final sales person was very knowled Although we had to switch sales people halfway through because of a change in who was working for the company, the final sales person was very knowledgeable and helpful and worked with us in finding a Time to come in to test drive a car. We work late hours and don't always know what we're going to get off work. She was willing to stay late in order to help us. More
by AMBREW52
Employees Worked With
Carmin Citraro, Mike Shaheen
July 08, 2018
No pressure honest people. Lots to choose from. No pressure They have your best interest in mind. Great experience! Treated us great with average credit . I will recommend the Lots to choose from. No pressure They have your best interest in mind. Great experience! Treated us great with average credit . I will recommend them to everyone! More
by Wendymw
Employees Worked With
Randy Smith, Dustin Dykes
July 07, 2018
Great sales and service experience Purchased a CPO 2013 Ford Fusion with no hassles and honest saleswoman/service technician. Told us upfront about an issue that needed to be fixed, p Purchased a CPO 2013 Ford Fusion with no hassles and honest saleswoman/service technician. Told us upfront about an issue that needed to be fixed, put a downpayment to hold with the assurance of a complete refund if repair did not meet our satisfaction. Needless to say - we were very happy with the service and the follow-up paint touch ups that worked with our schedules. We were very pleased with the entire experience, great staff, friendly and welcoming environment. More
by Laura M
Employees Worked With
Dan Wines, Jennifer Fincham, Randy Smith, Zack Hoover, Ryan Rogers, Dave Miller
July 07, 2018
Purchased a Ford Explorer This is the second vehicle we have purchased from Spitzer. The team at Spitzer showed a genuine concern in providing us with the best deal possible. This is the second vehicle we have purchased from Spitzer. The team at Spitzer showed a genuine concern in providing us with the best deal possible. We were actually able to drive the vehicle home that day. The team at Spitzer was professional and at no time did we feel pressured to purchase the vehicle. They were more than willing to work with us in every way possible. Thanks for a great experience. More
by Kab01
Employees Worked With
Dan Wines, Jennifer Fincham
July 06, 2018
Just what I needed Carmin was very friendly and helpfull. It was like the car was there just for us. It a great car for me! I am looking forward to having it for a long Carmin was very friendly and helpfull. It was like the car was there just for us. It a great car for me! I am looking forward to having it for a long time More
by Owren7275
Employees Worked With
Carmin Citraro, Mike Shaheen
July 06, 2018
Customer service Dustin is customer service driven. Great experience finding a family vehicle. Was able to surprise my wife with a "beautiful" explorer. Dustin Dustin is customer service driven. Great experience finding a family vehicle. Was able to surprise my wife with a "beautiful" explorer. Dustin is definitely NOT a piece of xxxx. More
by Drufener21
Employees Worked With
Dustin Dykes
July 02, 2018
door latch re-call Door latch re-call through Ford Co. Employees were personable and prompt. However, had to wait 5 hrs. for repair to be completed. Too much wait time f Door latch re-call through Ford Co. Employees were personable and prompt. However, had to wait 5 hrs. for repair to be completed. Too much wait time for repair. More
by wes10
Employees Worked With
Ryan Rogers
July 02, 2018
Wasted Weekend due to lie Not trustworthy. Lied over the phone about a yes or no question knowing that I was making a day long drive to purchase the vehicle based on his answer Not trustworthy. Lied over the phone about a yes or no question knowing that I was making a day long drive to purchase the vehicle based on his answer. Is there rust? I lost two days driving, time with my family, and the money for bank transaction, gas, and hotel because of a lie. I suppose Randy thought I would not look for myself. Of course I looked, but if I hadn't had him put the truck on the lift I would have purchased it. I guess some people don't look under their vehicles before purchasing and that must have been what he was counting on. More
by Rusty Truck
Employees Worked With
Randy Smith
July 01, 2018
Best I've ever experienced New to North Canton, Ohio area. I picked Spitzer out of the blue. They were fabulous, I would use them again in a heart beat. New to North Canton, Ohio area. I picked Spitzer out of the blue. They were fabulous, I would use them again in a heart beat. More
by Debra57
Employees Worked With
Zack Hoover
