
Spitzer Ford Hartville
Hartville, OH
Filter Reviews by Keyword
By Type
Showing 630 reviews
Wonderful Walked us through each step and was so friendly. Told us step by step what was going on. Never left us alone for more then a few minutes. Walked us through each step and was so friendly. Told us step by step what was going on. Never left us alone for more then a few minutes. More
Recall I took my car to the dealership due to a recall. I had called previously to see if I needed to schedule an appointment and was advised that I just nee I took my car to the dealership due to a recall. I had called previously to see if I needed to schedule an appointment and was advised that I just needed to stop in and the recall would be taken care of. I did stop in and the problem was corrected in a timely manner and the car was washed. The service department staff was courteous and efficient. More
Easiest vehicle purchase ever David was very easy to work with and worked around my schedule to get this purchase done. Customer service was above and beyond what is needed. David was very easy to work with and worked around my schedule to get this purchase done. Customer service was above and beyond what is needed. More
Amazing Got helped immediately and got all my questions answered. They helped me pick out the vehicle I needed to get on the road. Abcdefg adcvg Got helped immediately and got all my questions answered. They helped me pick out the vehicle I needed to get on the road. Abcdefg adcvg More
How do you change the public perception of "Car Sales" There are Sales people and then there are people who are interested in helping a customer make the "Best and Right" choice for themselves. Carmen is There are Sales people and then there are people who are interested in helping a customer make the "Best and Right" choice for themselves. Carmen is interested in helping people. That shows in her communication skills and the overall demeanor in her presentation. She is comfortable to work with and easy to chat with. I highly recommend her! Having people Like Carmen on the sales force is the only way to change the public perception of the Car Sales process. More
Still great after all these years! We have dealt with this location for over 26 years and the current management is excellent. Our EDGE and ESCAPE get great care here. Good people! We have dealt with this location for over 26 years and the current management is excellent. Our EDGE and ESCAPE get great care here. Good people! More

Thank you Alyssa for picking out the right pick up for me. The color is fantastic. On day one, I was treated like I been there for a long time. Felt nice. I need a dep for picking out the right pick up for me. The color is fantastic. On day one, I was treated like I been there for a long time. Felt nice. I need a dependable vehicle. (Ford has always been there for me) Stop out at Spitzer Ford for your next ride. -Thanks Alyssa- Mike Hartzell More
service is always a pleasure. As always I revived great service from Spitzer. Ryan attentiveness to the situation is really top notch. I have always brought my car here and it is t As always I revived great service from Spitzer. Ryan attentiveness to the situation is really top notch. I have always brought my car here and it is the service that's keeps me coming back. More
The Works They are always friendly, polite, and quick when I drop off my Explorer for routine maintenance. I work 1/2 mile from the dealership which is so conve They are always friendly, polite, and quick when I drop off my Explorer for routine maintenance. I work 1/2 mile from the dealership which is so convenient. Would definitely recommend them! More

New f 150 I needed a work truck with lots of power Alyssa gave the answers I needed and then found a truck that I could use .I am very happy with it. I needed a work truck with lots of power Alyssa gave the answers I needed and then found a truck that I could use .I am very happy with it. More