Spitzer Ford Hartville

Absolutely Outstanding!!! Quartni was an absolute pleasure to work with! No pressure, went straight to the vehicle I wanted with no hassle or trying to talk me into something e Quartni was an absolute pleasure to work with! No pressure, went straight to the vehicle I wanted with no hassle or trying to talk me into something else like some sales people. 100% professional, she is new to selling cars but in my opinion she is destined to go far! She made me feel more like a friend than a sale, and that is wonderful! I have been buying and trading and working on cars for as long as I can remember and during that time mostly hated the dealership experience. Always a hassle, hours spent waiting around, horrible “deals” , lemon vehicles, etc Spitzer Ford has won a customer for life with this experience. Mostly due to Quartni. Mike was also awesome on the financial end, he explained all of the numbers, gave me the deal I wanted and found me financing through my current bank which makes making payments easy! They also kept my payments within reason and right in the ballpark of what I came in looking for. Randy was also an amazing guy to work with on this deal. I got the car I have wanted for a very very long time (2005 Ford Mustang!!!!) and Randy and the service department made sure I would have no issues with the car. They fixed anything they found wrong (including a paint job to fix some chips in the hood) and also fixed the things my mechanic found. Amazing service ! To everyone at Spitzer Ford I can not thank you enough! This Mustang will be passed down to my kids eventually and we are already making some great family memories in it! More

Wonderful leasing experience We have been leasing vehicles for over 20 years and this was our first visit to this dealership. Randy, Jen and Brian made the experience a pleasant o We have been leasing vehicles for over 20 years and this was our first visit to this dealership. Randy, Jen and Brian made the experience a pleasant one. I always dread the visit to the car dealership but this experience was wonderful. I never felt pressured once. We told them the type of car we were looking for, the options we wanted and the price we needed to be at. They found the exact vehicle we wanted and had it brought to the dealership within 48 hours. We went and signed the papers and were out the door within an hour. I appreciated the no runaround approach! I would highly recommend this dealership! More

A very happy and proud owner of a new ford explorer I went Sunday car shopping and saw the car I was looking for and called Monday,Made an appointment with Alyssa and had a great car buying experience. I went Sunday car shopping and saw the car I was looking for and called Monday,Made an appointment with Alyssa and had a great car buying experience. More

Informative and quick Nick Sipe, Alyssa Canfield and Mike Shaheen were great. I will buy or lease from them going forward. Very happy with my purchase at Spitzer. Nick Sipe, Alyssa Canfield and Mike Shaheen were great. I will buy or lease from them going forward. Very happy with my purchase at Spitzer. More

Had an excellent car buying experience This was the best car buying experience i have ever had!! Everyone involved from the just hired sales person (Andy E.), the person training Andy and This was the best car buying experience i have ever had!! Everyone involved from the just hired sales person (Andy E.), the person training Andy and main sales person Nick Sipe and Finance person Mike was incredibly easy to talk to and deal with. Each person had their own unique way of dealing with any problem that arose. The service each member of the team was A+.. This was my first time into a Ford Dealership and my first purchase of a Ford product. I would highly recommend this dealership and group of employees to anyone looking for a car today. More

Fusion lease Best deal I've received in the past year. Got me out of a car I hated and into a car I loved! Thank you to quartni, Dan, and Adam. Never felt more com Best deal I've received in the past year. Got me out of a car I hated and into a car I loved! Thank you to quartni, Dan, and Adam. Never felt more comfortable at a dealership from beginning to end. More

Excellent Service Awesome experience from start to finish. Dan and Carmin are easy to work with and fun to talk to. They both try their hardest to make the experience e Awesome experience from start to finish. Dan and Carmin are easy to work with and fun to talk to. They both try their hardest to make the experience easy and quick. Would recommend to anyone! More

Super nice salesperson Best part of the whole transaction was the salesperson Carmin. She was great at making me feel at home from the moment I arrived at the dealership. I Best part of the whole transaction was the salesperson Carmin. She was great at making me feel at home from the moment I arrived at the dealership. I buy vehicles quite often and have dealt with many dealerships and sales people and she is one of the very few I would go back to. Overall visit was pretty fast. I did end up spending a little more than I expected on the monthly payment, but this seems to be the case at every dealership I have been to except one. Carmin keep up the fantastic work! More

Great Experience! Working with Nick Sipe was a pleasure. I explained to Nick my son's experience at another dealer using the bait-n-switch tactics as well as trying to Working with Nick Sipe was a pleasure. I explained to Nick my son's experience at another dealer using the bait-n-switch tactics as well as trying to take advantage of a first-time car buyer. I told him my expectations for him to sell us a truck and he delivered. More

Amazing experience! Quartni gave me an awesome experience at Spitzer Ford! Even though they were getting ready to close soon, she helped me find exactly what i wanted, an Quartni gave me an awesome experience at Spitzer Ford! Even though they were getting ready to close soon, she helped me find exactly what i wanted, and helped me work out all the details! She was so friendly and easy to work with! Would highly reccomend her service or anyone at this location! More