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Spitzer Ford Hartville
Hartville, OH
604 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 604 reviews
September 29, 2017
Dealer quoted one price and sold for another My wife and I recently purchased a car from Spitzer Ford in Hartville, but we'll never buy from this dealer again. During the shopping process, we re My wife and I recently purchased a car from Spitzer Ford in Hartville, but we'll never buy from this dealer again. During the shopping process, we received a verbal agreement on a discounted price from 2 separate salesmen. The price fit the budget and we liked the car, so we agreed to purchase it. I went through the signing process for the mountain of papers that comes with a car purchase and they conveniently left the actual purchase agreement for last. I got to that paper and asked, "Why is this not the price we agreed upon?" The salesmen said, "My manager wouldn't let us sell it for that price so we had to go with the listed price instead." Nobody ever thought it was necessary to pass this information along to the customer. In hindsight, I should have walked away from the deal right then and there, so shame on me for actually signing the papers. So congratulations, Spitzer. You made $400 on that transaction and lost a customer for life. More
by zxcvbnm123
Employees Worked With
Tom Seese
Helpful September 20, 2017
Knowledgeable, efficient First time visit, and looking for a Lincoln part. Very nice knowledgeable staff. They were able to help me, and I was impressed with their friendly ca First time visit, and looking for a Lincoln part. Very nice knowledgeable staff. They were able to help me, and I was impressed with their friendly capable service. More
by Charles A Fox
Employees Worked With
Michael Geitgey
September 16, 2017
Professional I bought a truck from Adam Zeman last week and was blown away by the high level of service and professionalism Adam exhibited during our time together I bought a truck from Adam Zeman last week and was blown away by the high level of service and professionalism Adam exhibited during our time together. I have purchased a large number of vehicles in my time and I have never received better service than I did from Adam and the Spitzer team. Well done guys ! Ken O. More
by keno129
Employees Worked With
Adam Zeman
September 14, 2017
Tom is Good Tom Seese was a good salesman. Friendly and able to get the answers I needed for my Ranger. The team at Spitzer is very helpful. Tom Seese was a good salesman. Friendly and able to get the answers I needed for my Ranger. The team at Spitzer is very helpful. More
by Jake123456789
Employees Worked With
Brian Van Riper, Tom Seese
September 14, 2017
Wonderful Service My experience was awesome. The salesman was very knowledgeable about not only the vehicle I purchased but about the entire Ford line. I look forward t My experience was awesome. The salesman was very knowledgeable about not only the vehicle I purchased but about the entire Ford line. I look forward to a continued relationship with this dealer. I would recommend anyone interested in purchasing a vehicle to stop by everyone I spoke with was very helpful. More
by Rebecca Philpot
Employees Worked With
Mike Freeders
September 13, 2017
Amazing By far the best service I have ever received at a dealership, very polite and they work with you. A+++ they gave me top dollar for my trades, and lowe By far the best service I have ever received at a dealership, very polite and they work with you. A+++ they gave me top dollar for my trades, and lowerd the price for my new truck to get my payments where I needed!!! More
by Hkirkk
Employees Worked With
JR (William) Smith, Mike Freeders, Dan Wines, Adam Zeman
September 12, 2017
good experience Buying this truck was an enjoyable experience and our sales person was knowledgeable and fun to work with. I would go to Tom again and have recommende Buying this truck was an enjoyable experience and our sales person was knowledgeable and fun to work with. I would go to Tom again and have recommended Tom. More
by David Roach
Employees Worked With
Tom Seese
September 11, 2017
Found the truck I wanted. Sales staff worked with me to find the exact vehicle I was looking for. All were courteous and answered all my questions. I would recommend this dea Sales staff worked with me to find the exact vehicle I was looking for. All were courteous and answered all my questions. I would recommend this dealership to friends and families. More
by dzimmer
Employees Worked With
Nick Sipe
September 08, 2017
Looking for used escape I had a great experience at spitzer. I highly recommend spitzer fordnin hartville. Very satisfied. Never felt pressured into buying something i didn't I had a great experience at spitzer. I highly recommend spitzer fordnin hartville. Very satisfied. Never felt pressured into buying something i didn't want. And Adam took the time to find me something that I loved at the price I needed. More
by Adrake0127
Employees Worked With
Adam Zeman
September 07, 2017
they helped alot They worked to get me out of a bad car and into a better one. JR Smith worked to make this all happen. He went above and beyond expectations. Also Lo They worked to get me out of a bad car and into a better one. JR Smith worked to make this all happen. He went above and beyond expectations. Also Lori the recieptonist was great as well. More
by blacksquirrelcorns
Employees Worked With
JR (William) Smith, Mike Freeders, Jennifer Fincham
