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Spitzer Ford Hartville
Hartville, OH
634 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 634 reviews
August 31, 2017
Excellent Staff To Work With I was stuck in a lease with GM and was paying too much. The team at Spitzer Ford in Hartville found a practical and affordable car for me which cut my I was stuck in a lease with GM and was paying too much. The team at Spitzer Ford in Hartville found a practical and affordable car for me which cut my payment down and it got me into a brand new car in the process. They really do the best to get you the best possible car that you want and can afford. They treat you like family. More
by Reelmedia
Employees Worked With
Mike Freeders, Dan Wines, Adam Zeman
August 30, 2017
Great car, great experience I went in not really sure what I was looking for. I was able to get in a couple different vehicles to really narrow it down. The guys helped get me in I went in not really sure what I was looking for. I was able to get in a couple different vehicles to really narrow it down. The guys helped get me into the model I really wanted and was excited about. It has all the bells and whistles (or as I like to call it the cherries on top) and I got the financing I needed. Thanks guys! More
by Kaitlyn Gollihue
Employees Worked With
Kevin, JR (William) Smith, Nick Sipe
August 26, 2017
Good car buying experience, good price Flew in from Texas to take my mother car shopping. Was going to look at Chevrolet but decided to check the local Ford dealership first. I asked about Flew in from Texas to take my mother car shopping. Was going to look at Chevrolet but decided to check the local Ford dealership first. I asked about advertised managers special and they really had it on the lot for the advertised price. Most dealerships use this for a bait and switch tactic to get you there. Mom inquired about any cars they might have on the lot that is a year or two old and has low miles. They showed her a 2016 with about 12k miles in like new condition. The price was so reasonable I didn't even have to try to talked them into a lower price. They did not even pressure her to buy it. More
by DoggiesTX
Employees Worked With
Don't remember his name, ask for the sales guy that is married and has 3 kids.
August 24, 2017
Excellant I told Adam exactly what I was looking for as I have a special needs grandson and he had several for me to look at. I chose a 2017 Dodge grand caravan I told Adam exactly what I was looking for as I have a special needs grandson and he had several for me to look at. I chose a 2017 Dodge grand caravan. More
by Dan Honaker
Employees Worked With
Adam Zeman
August 22, 2017
Super Smooth transaction with an out-of-state Buyer A great experience with an honest dealer. Watch out for other dealers that advertise prices that include incentives that no single person could ever g A great experience with an honest dealer. Watch out for other dealers that advertise prices that include incentives that no single person could ever get. Spitzer advertises the actual price with complete transparency. Clearly you have to use Ford financing to get the financing incentive, but they are totally up-front, instead of trying to lure you in and then hit you with the "real" price later on. Tom Seese was excellent to deal with. He was responsive, concise, and got the deal done and paperwork overnighted in just a couple of hours. When we arrived to take delivery, he took the time to explain all the electronic features of the vehicle and had it all cleaned up and ready to go. No waiting! Highly recommended! More
by Prichardh
Employees Worked With
Tom Seese
August 19, 2017
Fair and honest They gave fair amount for my trade .Worked to show us the best deals on interest rates.Did not try to sell extras .Plus worked way past (8pm) closing They gave fair amount for my trade .Worked to show us the best deals on interest rates.Did not try to sell extras .Plus worked way past (8pm) closing time (10pm) to get the deal done , was not trying to hurry and shove us out the door.Explained their service area and free car washes at all Spitzers.This was my sons first new vehicle,took time to ask him what was important needs on the vehicle and what kind of payments and how long of payments.Explained what was covered in warranty versa the extended warranty covers.This is the second vehicle i bought from Spitzer Ford.They may not have the largest inventory ,but a better selection of vehicles , not all high dollar top of the line vehicles like some dealers carry. More
by Kenneth Hughes
Employees Worked With
Tom Seese, Dan Wines
August 17, 2017
thrid car from them This is the Third car vehicle from them and they always do me right, everything i was looking for in my vehicle, thank JR, Adam and Brian, you guys ar This is the Third car vehicle from them and they always do me right, everything i was looking for in my vehicle, thank JR, Adam and Brian, you guys are awesome, overall the SPITZER FORD HARTVILLE GROUP MAKES A TEAM TOGETHER. THANKS AGAIN. More
by tmoorer
Employees Worked With
the wonderful LADY who detailed my new vehicle, A BIG THANK YOU!!!!, JR (William) Smith, Brian Van Riper, Adam Zeman
August 15, 2017
AWESOME JOB!! This place has been nothing but amazing, even before I ever arrived. They took care of me and made sure I left in an affordable vehicle right in my pr This place has been nothing but amazing, even before I ever arrived. They took care of me and made sure I left in an affordable vehicle right in my price range. Speacial shout out to the manager Mr. JR! He worked with me much more than I could ever imagine. Thank you all so much! After all the blood, sweat, and tears.. it was well worth the trip! Thank you all again. I'll see you soon! More
by K_Reeves95
Employees Worked With
JR (William) Smith, Brian Van Riper, Nick Sipe
August 07, 2017
So far...so good I've had no problems so far with the vehicle. The salesman, Adam it's his job to sell cars, he wasn't pushy to sell the vehicle like most dealers. He I've had no problems so far with the vehicle. The salesman, Adam it's his job to sell cars, he wasn't pushy to sell the vehicle like most dealers. He has some interesting story's once you start talking to him. He tries everything he can to make the transaction smooth. All around i have no complaints. More
by Muffin
Employees Worked With
Adam Zeman
August 05, 2017
Don't send teenage girls in for service. I did not appreciate the way the service department took advantage of the 2 teenage girls that were sent in for a simple oil change today. Their moth I did not appreciate the way the service department took advantage of the 2 teenage girls that were sent in for a simple oil change today. Their mother was very specific as to "just an oil change" when scheduling. The girls were very specific with just an oil change" today. They ended up with a $70 "works" package with rotation. How kind of them to give them a $16 coupon. I spoke with Mike the service manager, who offered me $3 refund for the rotation. A $19.95 oil change on an 05 Escape apparently costs $67 normally. At least it does when 2 teenage girls take the car in. The girls were told to repeat "just an oil change", because upselling is part of the business. I get that. They were on a limited budget. I spent over 10 years in Ford dealerships, and never would I have imagined someone be so calus as Mike was. I sure hope they don't treat the elderly that way too. Disgraceful! More
by Verynothappy
Employees Worked With
Michael Geitgey
