Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Spitzer Ford Hartville - Service Center
Hartville, OH
159 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
159 Reviews of Spitzer Ford Hartville - Service Center
Sort by
May 14, 2018
Recall I took my car to the dealership due to a recall. I had called previously to see if I needed to schedule an appointment and was advised that I just nee I took my car to the dealership due to a recall. I had called previously to see if I needed to schedule an appointment and was advised that I just needed to stop in and the recall would be taken care of. I did stop in and the problem was corrected in a timely manner and the car was washed. The service department staff was courteous and efficient. More
by Lou
Employees Worked With
Ryan Rogers
May 10, 2018
Still great after all these years! We have dealt with this location for over 26 years and the current management is excellent. Our EDGE and ESCAPE get great care here. Good people! We have dealt with this location for over 26 years and the current management is excellent. Our EDGE and ESCAPE get great care here. Good people! More
by 65Stang
Employees Worked With
Zack Hoover
May 06, 2018
The Works They are always friendly, polite, and quick when I drop off my Explorer for routine maintenance. I work 1/2 mile from the dealership which is so conve They are always friendly, polite, and quick when I drop off my Explorer for routine maintenance. I work 1/2 mile from the dealership which is so convenient. Would definitely recommend them! More
by FordGirl
Employees Worked With
Zack Hoover
May 06, 2018
service is always a pleasure. As always I revived great service from Spitzer. Ryan attentiveness to the situation is really top notch. I have always brought my car here and it is t As always I revived great service from Spitzer. Ryan attentiveness to the situation is really top notch. I have always brought my car here and it is the service that's keeps me coming back. More
by kgood77
Employees Worked With
Ryan Rogers
April 29, 2018
Service experience was excellent. Got 4 new tires and they did a full check and caught some other issues that are covered by warranty. My car was in and out. experience was excellent. Got 4 new tires and they did a full check and caught some other issues that are covered by warranty. My car was in and out. I would recommend to anyone. Zack Hoover was amazing going above and beyond and very knowledgeable and deserves a pat on the back. More
by Raggie285
Employees Worked With
Zack Hoover
April 19, 2018
Oil change At the recommendation of my nephew, Tyler Ludle, I took my truck there for an oil change. Everyone there friendly and knowledgeable. Would recommend At the recommendation of my nephew, Tyler Ludle, I took my truck there for an oil change. Everyone there friendly and knowledgeable. Would recommend to everyone. More
by Fair,sandi423
April 02, 2018
Recall The tech was amazing! My car was in and out quickly and efficiently! I could not be any happier with how polite everyone was there! The tech was amazing! My car was in and out quickly and efficiently! I could not be any happier with how polite everyone was there! More
by Debra Cottle
Employees Worked With
Jeremy Springer
March 16, 2018
Zack Hoover is thorough and customer oriented. Zack Hoover did an excellent job throughout the entire process. He made sure I was informed on every step of the work performed on my truck. He als Zack Hoover did an excellent job throughout the entire process. He made sure I was informed on every step of the work performed on my truck. He also worked hard to make sure I was completely satisfied with the work performed and that I knew of what things will need done in the future. More
by GoBucks
Employees Worked With
Zack Hoover
March 06, 2018
Knowledgeable and friendly service I had called asking for information on a recall for my 2011 Ford Fusion. They were very knowledgeable and helped to see if my vehicle was included. Du I had called asking for information on a recall for my 2011 Ford Fusion. They were very knowledgeable and helped to see if my vehicle was included. During the same phone call, I was able to schedule an oil change for the following day. My oil change was very prompt and they were able to check my vehicle overall. I was very satisfied with my experience. More
by Megan Schumacher
Employees Worked With
Zack Hoover, Ryan Rogers
March 06, 2018
Friendly service. Zack seemed pretty knowledgeable about about having to take the exhaust manifold off to replace the dipstick tube. He was very friendly and very court Zack seemed pretty knowledgeable about about having to take the exhaust manifold off to replace the dipstick tube. He was very friendly and very courteous. More
by Mike.p
Employees Worked With
Zack Hoover
