"Good service nice people ."
Ongoing years of using this same dealership .People involved in the lease of my new vehicle we’re knowledgeable and took the time to answer all my questions . Carmin helped me secure a $ 1000.00 bonus from dome .
"My New Explorer Platinum"
It was a pleasure buying my new Explorer from Spitzer Hartville. Everyone was very professional at their part of the purchase. I will definitely be using this dealership for all of my service needs. This is my second Explorer purchase from this dealership.
"Loved that it is a smaller dealership/everyone introduced"
I loved the fact that this is a smaller dealership and therfore allowed me to be introduced to the general manager/finance and many of the sales people. Very happy with my car.
We have lived in this area for 27 years, and over these years have bought a number of cars from Spitzer's, both new and used. Over this time period, each time one of the cars needed servicing - from something done quickly to something taking hours (and once two days) - we turned to them to do the work for us. The only times when we went elsewhere was when I was out of state.
The work has always been done professionally, the car returned cleaner than when taken in, time frames honored, service transportation provided when needed and estimates closely matched or beat. A comfortable waiting area is provided where I can watch TV, read a book or magazine, or look at the new cars on display. I only live a couple of miles from the dealership, but would still return for servicing if we lived further away.
Thanks to all the men for all the work done for me all these years.
Excellent service department, with pleasant and knowledgeable staff. I had many questions regarding my warranty and they took the time to explain everything in detail.
"I highly recommend, great service, great people"
- Dustin Shilling
Thank you. I had great service when i got my new truck at spitzer (Jun. 26 2018.)
Everyone did fantastic. Great deal. Very easy to work with.
The only question i have is when will i recieve the email to take a survey about the service i had. Because everyone is getting nothing but excellent.
I will definitly be going back. So far i have bought 3 vehicles from there. Along with many of my relatives.
I will refer anyone who is looking for a vehicle toSPITZER FORD HARTVILLE
I am very please and happy.
5 stars is not enough. David & Dan did fantastic.
Thank you all
"Friendly service personnel and helpful."
The dealership is very nice and helpful to work with regarding repairs and check-ups on my vehicle.
If something was not right after taking the car home, all I had to do was contact the dealership and go back to see them. It was just an error on the service mans part and all was corrected and working again.
Always great service, they take care of everything for me. From the time I bought the vehicle three years ago to now. I will buy from again. Everyone says hello and they care about their dealership.
"One-On-One Dealer Service"
- Norman J
All staff reflect the philosophy that they are there to take care of the customer. I wouldn't go close to one of the mega size dealers because they are operating without this kind of philosophy and customer attention.
At the recommendation of my nephew, Tyler Ludle, I took my truck there for an oil change. Everyone there friendly and knowledgeable. Would recommend to everyone.
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