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Spitzer Jeep RAM Brook Park
Brook Park, OH
1,106 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,106 reviews
May 16, 2026
Their policy to charge me $204 when they couldn't find anything wrong with the car was rather puzzling. anything wrong with the car was rather puzzling. More
by Wfcharles72
Verified Customer
May 16, 2026
Polite and knowledgeable. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there.. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there.. More
by jzhog
May 15, 2026
Got nothing good to say. Need to work on there customer service. When a person pulled up,they should not have to wait and hook there hornet to get service. Disappointed from Need to work on there customer service. When a person pulled up,they should not have to wait and hook there hornet to get service. Disappointed from the start. Just went down hill from there. More
by saugustine12.sa
May 13, 2026
Lack of communication. I didn't even meet the person that serviced my car. Use to be he/ or she was would come out and say hello and introduce themselves. Also explain what I didn't even meet the person that serviced my car. Use to be he/ or she was would come out and say hello and introduce themselves. Also explain what was going to be needed next. I had oil change and tire rotation done On the discharge sheet it was marked in Red I need air filter He should have asked if I wanted to add that. ????? More
by Bdhughes216
May 13, 2026
Grease marks on the ceiling from drivers side that extend to the back of van. There is a broken seat belt mechanism on the ceiling in 2nd row. There were screws left in the cup holder. to the back of van. There is a broken seat belt mechanism on the ceiling in 2nd row. There were screws left in the cup holder. More
by scooterinparma
May 13, 2026
It was a team effort! They went the bat for me to get the parts needed to repair my car They went the bat for me to get the parts needed to repair my car More
by RENEESCHAPEL
Employees Worked With
May 12, 2026
Quick good service They provided me with a ride which reslly needed I have shingles reslly needed I have shingles More
by pbailes05
May 12, 2026
Extremely helpful I was in a bad situation. She got me in there as fast as she could. The staff was very helpful. Very patient people. They were very busy that day and I was surprised that I wa She got me in there as fast as she could. The staff was very helpful. Very patient people. They were very busy that day and I was surprised that I was able to get in and get out of there when I did More
by zamowinc
May 12, 2026
Excellent. Your service department people are awesome and easy to work with. Very efficient. The coffee machine is great. Perfect cup every time Your service department people are awesome and easy to work with. Very efficient. The coffee machine is great. Perfect cup every time More
by chriswrogers
