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Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.3
1,164 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 1,164 reviews

May 24, 2026

Karen Howard is a true professional with excellent knowledge and excellent people skills and she is a great access to the company ?? More

by WALLACEMADDEN67
Recommend Dealer
Yes
Employees Worked With
Karen Howard
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May 24, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for recognizing our team’s professionalism and expertise. It’s great to know you felt supported during your new Jeep Cherokee purchase. We look forward to assisting you again.

May 23, 2026

Very pleased with the level of communication from Sean and the workmanship. My highest recommendation ! More

by JDMOR3
Recommend Dealer
Yes
Employees Worked With
Sean Mangan
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May 23, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for your recommendation. We’re glad our communication and workmanship met your expectations. We appreciate you trusting us with your Jeep Wrangler Unlimited service.

May 23, 2026 -

JDMOR3 responded

Excellent service from beginning to end !

May 22, 2026

Great atmosphere, great attitude they made us feel welcomed They guided me through every step and answered all questions More

by Josefontanezxx
Recommend Dealer
Yes
Employees Worked With
Fontanez Marangelis and Karen
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May 22, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re thrilled to hear that our team provided a welcoming atmosphere and clear guidance throughout your GMC Canyon purchase. Thank you for choosing us and allowing us to answer all your questions.

May 21, 2026

Getting checked in was easy. Kim clearly communicated the required work and when it would be completed. More

by jsmalheer
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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May 21, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re glad the check-in process was smooth and that Kim clearly explained the work and completion schedule. Thank you for trusting us with your Jeep; we look forward to supporting your future service needs.

May 20, 2026

Slow an un organized An got my seat covers dirty They couldn't find the paperwork that I paid for the part a week before More

by Jeeprider67
Recommend Dealer
No
Employees Worked With
Ariel Albores
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Albores
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May 25, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 18, 2026

Very easy process! Everyone at the dealership was so nice and the Dealership itself was beautiful. More

by THENADERSROCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Nemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re delighted to hear how smooth your new Jeep Wrangler purchase was. The team works hard to create a welcoming environment and we’re glad you found our space inviting. Enjoy every mile in your Wrangler and let us know if you need anything down the road.

May 18, 2026

Great Atmosphere, listen to my needs and request. Not pushy at all. Great Atmosphere, listened to my needs and request. Not pushy at all. Everyone made sure had the best options that fits my budget a More

by Ndaye
Recommend Dealer
Yes
Employees Worked With
Ed petrella
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May 19, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re delighted our welcoming atmosphere and attentive service provided a comfortable experience during your Jeep Grand Cherokee L service. It’s rewarding to hear we offered options that aligned with your budget and preferences. Thank you for the five-star rating.

May 18, 2026

Kim is always so helpful She does her best to resolve all my vehicle issues More

by Johnsonmarlisa1
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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May 18, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s great to know Kim consistently resolves your Ram’s issues. She works diligently to handle every concern efficiently and keep your vehicle reliable. Thank you for trusting our service team with your Ram.

May 16, 2026

Their policy to charge me $204 when they couldn't find anything wrong with the car was rather puzzling. More

by Wfcharles72
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Albores
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May 17, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again.

May 16, 2026

Oil change was done in timely manner. Didnt get car wash with service Service performed was explained More

by Gigi
Recommend Dealer
Yes
Employees Worked With
Shawn
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May 18, 2026 -

Spitzer Jeep RAM Brook Park responded

Thanks, Gigi, for sharing about your experience with Spitzer Jeep RAM Brook Park. We appreciate your business and hope to see you again soon!

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