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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,919 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,919 reviews

August 16, 2024

George was great! He was very accommodating and nice. Spitzrer omis a great place to buy a kia. More

by dawnacauto
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Erica, George R. Woods
Aug 23, 2024 -

Spitzer Kia Cleveland responded

dawnacauto, it is truly an honor to know you were very accommodated by George's professionalism at Spitzer Kia Cleveland for your purchase! Your recommendation is such great support and we congratulate you. Please enjoy your new Kia on your travels with safety!

August 14, 2024

All staff very polite greeting at the door upon entering dealership. My salesman George Woods is upfront and to the point, all questions and concerns were addressed. George is a very experienced salesman a More

by Vripepi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Markiewicz in finance, George R. Woods
Aug 14, 2024 -

Spitzer Kia Cleveland responded

V. Ripepi, we are so grateful for your review on your recent experience with us Spitzer Kia Cleveland! It is pleasing to know that George and all our experts provided you with an utmost deserving experience showing excellent knowledge and care to your needs. On Behalf the Spitzer Brand we thank you for recommending your friends and family to us and congratulate you on your new Kia. Enjoy your travels in safety!

August 13, 2024

George Woods is the REAL DEAL in terms of sales. Made the entire process SEAMLESS. More

by DJG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Aug 13, 2024 -

Spitzer Kia Cleveland responded

DJG, it is truly our honor that George was the REAL DEAL assisting you seamlessly on your recent purchase with Spitzer Kia West! Your recommendation is amazing support and we thank you. Congratulations and please travel safely in your GMC!

August 12, 2024

I just want to thank Mel Curran, Caleb Caudill, Jeremy Zabel & Alexis Bogucki for helping to get me into a new vehicle. Spitzer Kia West always makes sure to take good care of their customers! I always le More

by Boguckitess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Mel Curran, Alexis Bogucki, Caleb Caudill
Aug 12, 2024 -

Spitzer Kia Cleveland responded

Boguckitess, we are delighted to know that Mel, Caleb, Jeremy, and Alexis provided you the utmost deserving purchase experience with us at Spitzer Kia Cleveland! Thank you for your loyalty to our services and your recommendation to others is generous support for our business. On behalf of The Spitzer Family, congratulations and we wish you safety in all your travels with your new Kia until we see you again!

August 08, 2024

When you go here, make sure you ask for Mary! Mary really understood what I was looking for in my next car and helped me make the process seamless. I don't know a lot about cars, so going to a de More

by Yubadub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Hernandez
Aug 09, 2024 -

Spitzer Kia Cleveland responded

Yubadub, it is truly an honor to know Mary provided you with an ease and understanding of your needs during your purchase of your new car at Spitzer Kia Cleveland! Your trust in us for your upgrade is very important and we are pleased to have earned your recommendation as well. Congratulations and we wish you enjoyment on the road in your new Kia!

August 05, 2024

Best dealer experience I’ve ever had. Jenna, our salesperson really went the extra mile to assure our happiness. More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon, Jeremy Zabell, Alexis Bogucki, Stephen Donat, Michael Rosado
Aug 06, 2024 -

Spitzer Kia Cleveland responded

It was a pleasure serving you with the best buying experience around, Ken! Your kind mentions of Jenna's amazing workmanship and recommendation goes a great length for our company. We congratulate you and wish you enjoyment in your travels!

July 29, 2024

Spitzer is a great dealership. My Sales person was George. He found the right car for me. Mike was great in Financing. They worked together to send home with a nice, new car. Thank More

by Driver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods, Michael Mansour, Michael Rosado
Jul 29, 2024 -

Spitzer Kia Cleveland responded

Driver, we are truly excited about your new Kia from Spitzer Cleveland along with your recommendation for others to check us out! Thank you for your great words about the excellent assistance from George and Mike on your perfect car. We wish you fun and safety on the open road!

July 24, 2024

I went to this location on Monday. Ely was my salesman. When i tell u that he took the time to listen to what i needed to get the right vehicle for my family in my budget. He found me More

by Ayzamjb2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ely, Andrew Mansour, Michael Mansour, Christian Negron
Jul 24, 2024 -

Spitzer Kia Cleveland responded

Ayza, we are truly pleased to know that your purchasing experience with Ely was exceptional and even found the perfect car for you and your family's needs! Thank you for taking the time to share you recommendation for others to work with us and you also plan on returning. Congratulations and we wish you safety in all your travels!

July 18, 2024

Worked with George and Freddy. Freddy, the manager, was very pleasant to deal with and accommodated my needs perfectly. George was great from start to finish. He was understanding More

by Jennifer C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Mansour, George R. Woods
Jul 19, 2024 -

Spitzer Kia Cleveland responded

Jennifer, it is our honor to know George and Freddy ensured your continued loyalty was deserving of the utmost excellent purchasing experience with much ease and empathy. Your recommendation for others to work with us goes a long way and we look forward to assisting you again. Please enjoy your new Kia with fun and safety!

July 17, 2024

The finance dept only had 2 jobs: 1. pay off my trade 2. send the new car title to my credit union. I traded in my old car for a Soul at Spitzer Kia June 4. By mid July they still h More

by averre
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Vincent Viscusi, Mary Hernandez
Jul 19, 2024 -

Spitzer Kia Cleveland responded

Averre, your detailed review is gratefully received and we want to apologize for the steps that are still pending to complete regarding your vehicle you purchased with us! It is truly important to us that your concerns are properly attended to by the correct personnel whom we offer you to speak directly with our General Manager Freddy Mansour at 216.259.7078 to allow him to turn your experience around. Until then, please enjoy the road with safety!

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