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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,921 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,921 reviews

August 16, 2018

customer service Desmond and Ju-Marri both helped me out quickly and efficiently when I brought my car into the shop for its 15,000 checkup. I appreciated their assis More

by ajzop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Peebles, Ju-Marri Sims
August 16, 2018

New tires Desmond Peebles was very helpful. He was able to get us in on a Saturday and take care of my problem efficiently. All of the staff was very friendly. More

by coyote24
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Desmond Peebles
August 15, 2018

Deception, Smoke and Mirrors Don’t have time to go thru everything but bottom line is ... all I asked for was a written deal. I wanted the numbers so I could compare it with what More

by sevene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vincent Viscusi, Jonathan Gemelas, George R. Woods, Joshua Valentine, Josh Darnall
Aug 23, 2018 -

Spitzer Kia Cleveland responded

We're sorry to hear you were unhappy with your experience and appreciate you bringing this to our attention. We strive to provide transparent deals and intend to look into your concerns further. If they haven't already, a remember from our team will be reaching out to get more details regarding your visit. Your business is important to us so we hope to restore your confidence in us for your future needs. Thank you.

August 15, 2018

Patient, friendly sales associate. Justin Cieslinski was completely through and answered all questions. He was very personable and made us feel welcome and valued. Please acknowledge hi More

by AngelnEvana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Justin Cieslinski
August 13, 2018

Recalls went In expecting a 4 hour wait, got out in 2 great friendly service free WiFi coffee and water. Lots of time to do more exciting things More

by Deena316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Peebles
August 13, 2018

Best car buying experience ever. Dedication and honesty is what to expect when working with Joshua V. I've never felt more comfortable when buying a car. To say he went above and beyo More

by Ajballislife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Valentine
August 12, 2018

I felt comfortable at Spitzer Kia Josh Darnall seemed knowledgeable about his job. He was very friendly to my wife and myself. I would steer anyone who is looking for a car to Spitzer More

by staczu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Josh Darnall
August 10, 2018

Great friendly service. Got there on time was offered drinks and a snack. Car was serviced within the time expected. Desmond Peeble was very friendly and helpful. He went ove More

by Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Peebles
August 10, 2018

Easy and to the point! I knew what I was looking for when I went to Spitzer. Unfortunately the one I saw online was not there which was a bummer, but does happen. Josh liste More

by Jnchapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Joshua Valentine
August 09, 2018

Blessed by kia Wonderful staff The Service was amazing ! I would advise everyone to take a trip to spitzer kia and ask for jose he’s the best More

by Double00DayDay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Freddy Mansour, Jose Nazario
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