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Spitzer Kia Cleveland
Cleveland, OH
1,907 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,907 reviews
December 22, 2017
Awesome! Because the salesman listened to my list of needs and worked very hard to check all the boxes. He was very patient with my indecisiveness. He answered Because the salesman listened to my list of needs and worked very hard to check all the boxes. He was very patient with my indecisiveness. He answered all my questions and gave me an open invitation to come in or call if I had more. More
by Lov
Employees Worked With
Adam Black, George R. Woods
December 21, 2017
Purchased a Kia George is a outstanding salesman. He answer all our questions. He is the reason why, we purchased our Kia. Thank you George. We will be coming back George is a outstanding salesman. He answer all our questions. He is the reason why, we purchased our Kia. Thank you George. We will be coming back in the future to see him. More
by Dawn colon
Employees Worked With
George R. Woods
December 21, 2017
Mixed Review This is the second car that we have leased from the dealership. Jim Parsons did a good job of locating a vehicle but the financing department did not This is the second car that we have leased from the dealership. Jim Parsons did a good job of locating a vehicle but the financing department did not really fully explain the costs involved or the process of closing out the old lease. We were told that we would need to contact our bank to stop the automatic payment. Our bank told us that we would need to contact the leasing department of Kia which we did and successfully closed out the old account. Also we were to get a military deduction but we did not see that listed on the agreement. It would be helpful if we could have had the costs on the lease agreement explained. My husband did have a frozen account on his transunion credit report due to Equifax situation and Vince did work out a way to finance with just my name so that was helpful but even then we were given the wrong number to call and release the account. More
by belray
Employees Worked With
Jim Parson, Vincent Viscusi
December 20, 2017
Great relationship with George George always finds me a great car highly recommend him. They always meet needs. Very happy with my purchase. Will be getting my next car again here. George always finds me a great car highly recommend him. They always meet needs. Very happy with my purchase. Will be getting my next car again here. More
by Jack912
Employees Worked With
George R. Woods
December 20, 2017
Experience at Kia I had an amazing experience at Kia Spitzer, Michele was wonderful, she worked with me. She was just as excited as I was when I got my Kia Optima. I wo I had an amazing experience at Kia Spitzer, Michele was wonderful, she worked with me. She was just as excited as I was when I got my Kia Optima. I would definitely go back and recommend to my friends and family. More
by Tracys99
Employees Worked With
Michele Dené
December 19, 2017
Quick, Easy and Painless Our sales girl, Carissa Cosenza was more than helpful. She had everything from papers - to a pen for me to sign, ready to go. Making this process go v Our sales girl, Carissa Cosenza was more than helpful. She had everything from papers - to a pen for me to sign, ready to go. Making this process go very smoothly. She made us feel welcome. Also Mercedes Valentine, was more than willing to help get an insurance issue corrected, and she did. Very friendly team, enjoyed talking with everyone. Overall it's been a satisfying experience. Thank you all. More
by Draven
Employees Worked With
Carisa Cosenza
December 18, 2017
Michelle was great i loved having a girl sell me my kia soul Everyone was so friendly i loved having Michelle as the one who sold me my soul she seems like she knows exactly what she says and even convinced me t Everyone was so friendly i loved having Michelle as the one who sold me my soul she seems like she knows exactly what she says and even convinced me to buy something i thought i wouldnt buy love my soul wouldnt of wanted any other dealer shes great More
by MANDY HARHALOS
Employees Worked With
Michele Dené
December 18, 2017
Mixed emotions Mostly, the sales women were friendly ,personable and helpful; however, because it was near closing time and the deal was made shortly before, I felt Mostly, the sales women were friendly ,personable and helpful; however, because it was near closing time and the deal was made shortly before, I felt rushed through the buying/signing process without having had time to really think about certain things. I'm pretty sure i got screwed on the mileage allowance for the lease term. Avg mile allowance for anything regarding vehicles is 12,000-15,000 miles a year and I got 10,000. Ridiculous. Wasn't told that until after signing during recap of sale. Wasn't happy about it, and I'm certain that it's typical dealership managers' antics. They're ruthless! The service department is excellent. More
by edward m craft jr
Employees Worked With
Jeremy Zabell, Kim Boutell, Michele Dené , Mike Balis, Mercedes Valentine
December 17, 2017
Mercedes rocks! Mercedes was amazing!! I wasn’t I Ben looking to get a new car but she was amazing in helping me realize my dream car and getting my new lease set up Mercedes was amazing!! I wasn’t I Ben looking to get a new car but she was amazing in helping me realize my dream car and getting my new lease set up. More
by Lizal522
Employees Worked With
Vincent Viscusi, Freddy Mansour, Mike Balis, Mercedes Valentine
December 15, 2017
Buying first car! This was my first time buying a car from a dealership. Jon took really good care of me and put me in the right car at the right! The experience was aw This was my first time buying a car from a dealership. Jon took really good care of me and put me in the right car at the right! The experience was awesome as a buyer! More
by Bpettrye
Employees Worked With
Jonathan Gemelas
