Spitzer Kia Cleveland

No hassle car buying experience I had researched a used car online and set up an appointment to see the car. There was an initial snag and the car was not at the dealership. I wasn I had researched a used car online and set up an appointment to see the car. There was an initial snag and the car was not at the dealership. I wasn't sure at that point whether or not this was going to work out for me. However, Paul indicated that he would get the car there at a time convenient to me. He said he would call twice to let me know where they were with it and to confirm my appointment. He did call me twice, once to tell me that he himself had retrieved the car. When I got there on Saturday to see the car it was inside a garage bay which was nice. At this point Paul was busy with another customer so Josh took over. We processed some initial paperwork, took a test drive and I was hooked. I think the concept of value pricing makes buying a car a lot simpler. Everyone there took care of us. Even though the car I bought wasn't a Kia they treated us very well. I'm sure we will back. More

Fast and efficient I was able to get exactly what I wanted. Wasn't pushed into something I didn't want. Very friendly and efficient at getting us in and out in a timely I was able to get exactly what I wanted. Wasn't pushed into something I didn't want. Very friendly and efficient at getting us in and out in a timely fashion. Awesome service More

Awesome experience The dealership handled my interest and eventual lease of the vehicle incredibly smoothly/professionally and without pressure. In specific, I was help The dealership handled my interest and eventual lease of the vehicle incredibly smoothly/professionally and without pressure. In specific, I was helped by Zakiyyah , an employee with the same name as the brand. She was the most professional, caring, responsible, and informative brand/establishment representative I have ever dealt with in dealing with car leases. I would recommend this dealership and particularly her service over anywhere or anyone else. More

My new Sorento Can in for a bad tire and left with an 2018 Sorento! George is a great salesman, very patient and cares about his customer Love Spitzer Kia! Can in for a bad tire and left with an 2018 Sorento! George is a great salesman, very patient and cares about his customer Love Spitzer Kia! More

We got the car!! We dealt with George a few months ago to try to get a car. Our credit isn't great, but he tried to get us into a vehicle that would meet our needs. Ev We dealt with George a few months ago to try to get a car. Our credit isn't great, but he tried to get us into a vehicle that would meet our needs. Even though that didn't work out, we remembered his customer service skills, patience and great understanding. When our circumstances changed, we went straight to him because we knew things would go smoothly. And they did! What a pleasant staff this dealership has. Everyone welcomed us and shook hands. His co-workers all had confidence that George would take good care of us. His know how kept the process going without any issues even though it was a busy Black Friday weekend. George, thank you for all of your help! More

Very pleasant There was no pressure, the staff was though, and George was accommodating and friendly and attentive. He was the best that's why we came back There was no pressure, the staff was though, and George was accommodating and friendly and attentive. He was the best that's why we came back More

Easy transaction! We came here with a specific car and price in mind and left with both! Very friendly and knowledgeable sales team- smooth transaction from start to fi We came here with a specific car and price in mind and left with both! Very friendly and knowledgeable sales team- smooth transaction from start to finish! Would highly recommend! More

Unexpected Purchase Just Window shopping and Josh Valentine Had me Swept off of My Feet and In Love with My New Kia Optima 2017 You Rock Josh Just Window shopping and Josh Valentine Had me Swept off of My Feet and In Love with My New Kia Optima 2017 You Rock Josh More

Very good care I always bring my car to Spitzer for service. They always take care of me when I go there. Best place to go. Will go back always. I always bring my car to Spitzer for service. They always take care of me when I go there. Best place to go. Will go back always. More

Top notch I went into the dealership to get my 2008 shortage looked at. After getting it serviced last week, Michele asked me what I was in for. After explainin I went into the dealership to get my 2008 shortage looked at. After getting it serviced last week, Michele asked me what I was in for. After explaining what my shortage was older and in the shop to much. She suggested that I should trade it in , my credit wasn,t that good. So I didn't think I would be approved. She found me a reliable car at a good price. Thank you Michele you were a apsolote pleasure to work with. More