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Spitzer Kia Cleveland

Cleveland, OH

Overview
Reviews
Vehicles
4.9
1,911 Reviews
Call Dealership (216) 600-0941
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,911 reviews

November 27, 2023

The only KIA DEALERSHIP in Northeast Ohio we go to. A+Customer Service and The Staff Amazing! I’m a long time loyal customer. More

by Y.Billups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youseff Albeik
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Nov 28, 2023 -

Spitzer Kia Cleveland responded

Thank you for the positive review! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future!

November 27, 2023

Belinda Frost in the service department is the best! Friendly, efficient and thorough - she made our service appointment a quick and easy process. More

by jdesvari125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
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Nov 28, 2023 -

Spitzer Kia Cleveland responded

Thank you for your positive review! We are happy to hear that Belinda could provide you with a smooth and efficient experience. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!

November 24, 2023

Christopher Ernest did his job professionally. He explained all details of the service of my vehicle, confirmed the service with video, which helped me to understand the procedure. I was abke t I More

by suzanna111979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley
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Nov 28, 2023 -

Spitzer Kia Cleveland responded

Suzanna, Thank you for taking the time to share this wonderful review. We are so glad that Christopher could put you at ease and ensure that your experience was an overall success. Please drive safely, and do not hesitate to give us a call if anything!

November 23, 2023

Great and friendly service! Car was ready when expected. I would recommend there service department More

by jzev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley
Report | Print
Nov 28, 2023 -

Spitzer Kia Cleveland responded

We are delighted that our team could provide you with a 5-star experience. It is our pleasure to serve you. Thank you so much for your wonderful review! We hope for an opportunity to work with you again.

November 20, 2023

Cleveland Spitzer Kia is always customer service oriented. Everyone is very friendly and knowledgeable and helpful. They bend over backwards to meet all my expectations. More

by canslerrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Donat stopped by to make sure that I was being well taken care of. , MELISSA MYERS
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Nov 21, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are happy to provide you with 5-star service. Our guests' satisfaction is our utmost priority and we hope for an opportunity to work with you again!

November 19, 2023

Excellent customer service! Everyone is very friendly, helpful and they really work hard to find you the best deal for your budget. More

by shalindaglenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Michael Mansour, Christian Negron, Belinda Frost
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Nov 21, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your 5-star review! We are pleased that we could put you at ease and ensure you had a seamless experience. It is our pleasure to serve you. Please be sure to give us a call if you ever have any further questions or concerns!

November 18, 2023

Christopher Halley was very helpful and nice when I took my car to spitzer Kia for the recall. I recommend his services to anyone who visits spitzer Kia Cleveland. Thanks Chris! More

by teye_noah
Recommend Dealer
Yes
Employees Worked With
Christopher Halley
Report | Print
Nov 21, 2023 -

Spitzer Kia Cleveland responded

Thank you for your 5-star rating! We are happy to hear that Cristopher could provide you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if anything!

November 18, 2023

Second time using Spitzer Kia for scheduled maintenance and the service was excellent. Team there was great. More

by 59petek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youseff Albeik
Report | Print
Nov 21, 2023 -

Spitzer Kia Cleveland responded

We are so glad to provide you with a 5-star experience! We thank you for your positive review and we hope for an opportunity to work with you again!

November 17, 2023

I can't say enough about how Mary Hernandez handled my lease. She is very knowledgeable, attentive and understanding This dealership is lucky to have her. More

by auntjackie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Mansour, Mary Hernandez
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Nov 21, 2023 -

Spitzer Kia Cleveland responded

Thank you for the positive review! Mary is happy to have assisted you, and honored to have received this great feedback. Going above and beyond to serve our guest is what our dealership loves to do. We look forward to seeing you in the future!

Nov 21, 2023 -

auntjackie responded

It says something about a dealership when so many employees have been with them for decades and are always smilling.

November 17, 2023

Ask to speak to Mate Tamas very professional and kind will help walk you through every step and try to get you the best deal More

by usmccorporal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gemelas, Mate Tamas
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Nov 21, 2023 -

Spitzer Kia Cleveland responded

Thank you for leaving us this positive review! We are thrilled that Mate could provide you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

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