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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,921 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,921 reviews

August 20, 2023

I had a serious problem and was scared. This dealership and all of their employees are just wonderful and helped me. They were kind and curtious and I couldn't be happier. More

by cgrubb1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Donat, Zade Assad, Cindy Smith
Aug 23, 2023 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us. We are so glad that our team could be of valuable assistance to you. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 17, 2023

I had experience to work with the best professional Christopher Earnest, he did more than his best to meet my expectations with chossing a vehicle, he helped me with insurance. I wish everybody to have More

by suzanna111979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Christopher Earnest, Cindy Smith
Aug 23, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are glad that Christopher's efforts could meet your satisfaction. He will be honored to have earned your kind recommendation. We warmly congratulate you on your new vehicle- on behalf of the entire team!

Aug 23, 2023 -

suzanna111979 responded

Wish you to get the highest rates because your team deserves it!

August 16, 2023

I recently purchased a new Seltos from Andrew Mansour. He was very attentive to making sure I found the perfect new car and made the trade in process very smooth. I would recommend Andrew and Kia Spitzer More

by ht
Recommend Dealer
Yes
Employees Worked With
Andrew Mansour
Aug 23, 2023 -

Spitzer Kia Cleveland responded

Congratulations on your new Kia Seltos! We are so glad that Andrew took great care of you and made your experience with us both smooth and successful. He will be honored to have earned your kind recommendation. Thank you so much for your excellent review!

August 14, 2023

Stephen Donat was very polite, courteous, and didn’t push me at all into a decision. He made the experience a great one for my family and I. We were in and out, which is unusual for car dealerships. I would More

by Kelleymmcdonald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Donat
Aug 16, 2023 -

Spitzer Kia Cleveland responded

Kelley, Thank you for leaving Stephen this positive review and recommendation! We are so glad that he took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. We warmly congratulate you and your family on your new Kia Telluride- on behalf of the entire team!

August 13, 2023

A fair deal was made given the economics of new car pricing in 2023. The sales rep, Mike Mansour, was attentive, helpful and took ample time with me. More

by oren.youngstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Michael Mansour
Aug 16, 2023 -

Spitzer Kia Cleveland responded

Thank you for your positive review! We are glad that Michael took great care of you throughout your visit. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

August 09, 2023

Took my car in on a Thursday to get my headlight replaced, they said I need back brakes. Said go ahead and can you check the front and a little better it’s shaking a lot. James called me back and sa More

by Beccablue182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
August 09, 2023

The service was scheduled in a timely manner. I was warmly greeted upon arrival and was given a quick overview of what the service would entail and how long it would take. Christopher Halley kept More

by brownye2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley
Aug 15, 2023 -

Spitzer Kia Cleveland responded

Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Christopher provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 09, 2023

Jeff Fraam was very cordial and informative. I came in with my mind made up what I wanted. He showed me the vehicle I came in for, we had a wonderful test drive since I didn’t have experience wi More

by sherryrypinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Fraam
Aug 15, 2023 -

Spitzer Kia Cleveland responded

Sherry, Thank you so much for your excellent review! We are honored that you took the time to visit us, and we are so glad that Jeff took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

August 06, 2023

Mata was very patient, honest, he was efficient, and he was funny, down to earth More

by ravenbrown0812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mate Tamas
Aug 15, 2023 -

Spitzer Kia Cleveland responded

Thank you for leaving Mate this positive review! We are glad that he could provide you with quality and efficient service and he will be delighted to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

August 03, 2023

Great service and staff is always working on behalf of the customer. They put the customer first . More

by Topcare27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell, Tom Wolfe, Belinda Frost, MELISSA MYERS
Aug 15, 2023 -

Spitzer Kia Cleveland responded

Thank you for your positive review! We are so glad that our team could consistently provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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