Spitzer Kia Cleveland

When I arrived I was immediately helped by Belinda Frost who was courteous friendly and efficient. She explained what they were going to do to my car, how long it would take, and said she would call when it who was courteous friendly and efficient. She explained what they were going to do to my car, how long it would take, and said she would call when it was ready. Everything happened just as she said. I was very happy with the way she went over everything with me when I picked up my car. It was a great experience. Thank you Belinda and Kia! More

Very efficient and friendly salesmen. Never high pressure tactics. Second car purchased/leased through spitzer Kia wouldn't buy anywhere else. Plus Great deals on quality vehicles Never high pressure tactics. Second car purchased/leased through spitzer Kia wouldn't buy anywhere else. Plus Great deals on quality vehicles More

Our first contact with Chris Ernest was at the Cleveland airport, where he met my husband and I driving my new Niro EX Touring. We had discovered it on the Spitzer website, knowing already exactly the featu airport, where he met my husband and I driving my new Niro EX Touring. We had discovered it on the Spitzer website, knowing already exactly the features we wanted. Thus I can’t offer any direct feedback about the vehicle selection process with him. Knowing our intention to drive back home to Louisville that afternoon, Chris efficiently made the final sales/finance transaction at Spitzer move along as swiftly as he could, which we very much appreciated. Still, it was a very pleasant, friendly, totally professional encounter that took well under two hours. We enjoyed his company every minute. The car was delivered in pristine condition and performed beautifully on the 5-hour drive home, averaging 47 mpg. Here’s a man who knows his product inside and out! He confidently and clearly answered every question, and now days later has helped me figure out a few more minor issues in my understanding, readily offering his help any time going forward. We rather regret that we’re too far away to have my new car serviced at Spitzer. I have nothing but the heartiest high recommendation of Chris Ernest to anyone shopping for a Kia! More

Itaking my car in for service was a pleasant experience. James Martin made sure I was comfortable, offered refreshments & kept me informed as to progress of work. When completed he escorted me to cashier & James Martin made sure I was comfortable, offered refreshments & kept me informed as to progress of work. When completed he escorted me to cashier & then out to my very clean car. His pleasant, courteous, extremely helpful attitude was unexpected & greatly appreciated! More

Easy to work with. Timely. Answered all my questions. Overall, they were excellent to work with! Timely. Answered all my questions. Overall, they were excellent to work with! More

Friendly people good deal great time quality answer my needs. I would recommend them to buy a car thank you Christopher Ernest. needs. I would recommend them to buy a car thank you Christopher Ernest. More

They listened to what I wanted the first car he showed me was just perfect was just perfect More

Melissa Myers was super friendly and helpful. She was a joy to talk to and took care of everything I needed She was a joy to talk to and took care of everything I needed More