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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,922 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,922 reviews

July 19, 2023

George Wood is a good guy and professional. I appreciate that we develop a relationship in the process! I will buy another car with George More

by Nicholas Mays
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Jul 27, 2023 -

Spitzer Kia Cleveland responded

Nicholas, Thank you for leaving George this positive review! We are so glad that he took great care of you. He will be delighted to know how confident you are in his efforts. We wish you safe travels and we hope for an opportunity to work with you again!

July 18, 2023

Everybody was so healthful. Jayden was super excited the moment we bet! A super knowledgeable salemen! More

by sandlight101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Jayden Centisanti
Jul 18, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your 5-star review! We are so glad that Jayden could be of assistance to you throughout your buying experience. Your satisfaction means so much to us. Please don't hesitate to give us a call if there is ever anything more that Jayden or the team may help you with!

July 18, 2023

Good service at kia spitzer, thank you to the team! Kimberly Boutell was the one who takes care of me when I bring it in. Definitely recommend. More

by huddabryant15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
Jul 18, 2023 -

Spitzer Kia Cleveland responded

Thank you for leaving Kim and the team this positive review and recommendation! We are pleased that we could get you and your vehicle taken care of. We appreciate you confiding in our dealership with your automotive needs. Please feel free to give us a call if there is anything more that our team may help you with.

July 18, 2023

When I arrived formmy appointment Melissa greeted me by my name. Not a normal occurrence. She was aware of the purpose for the service call. I mentioned that I had an additional issue that the outside More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA MYERS
Jul 18, 2023 -

Spitzer Kia Cleveland responded

Jim, Thank you for leaving Melissa this positive review and recommendation. We are overjoyed that she could put you at ease and ensure your experience was as seamless as possible. She will be honored to know how greatly you valued her assistance. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Melissa or the team may help you with!

July 16, 2023

Christopher Halley took care of my car. Did an excellent job. Let me know when car was ready to be picked up. More

by emily.burdel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmella Gullas
Jul 18, 2023 -

Spitzer Kia Cleveland responded

Emily, Thank you for sharing this 5-star review! We are pleased to know Christopher took great care of you and your automotive needs throughout your visit. It is our pleasure to serve you. Please be sure to give us a call if there is anything more that he or the team may help you with!

July 16, 2023

Great to work with but it has been very obvious that they pay their employees off of survey responses based on the pushing of taking these surveys. These should be used for actionable insights, not an employ More

by Tiff23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Hernandez, Michael Rosado, MELISSA MYERS
July 12, 2023

I had an excellent experience. Paul Mlady was my sales associate and he was awesome! No pressures and new exactly what I could afford and worked with me! Outstanding Customer Ser More

by dlahmon0422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Jonathan Gemelas, Paul Mlady
Jul 12, 2023 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this positive review! We greatly appreciate the opportunity to work with you, and we are glad that Paul could provide you with a smooth, pressure-free experience. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels- on behalf of the entire team!

July 12, 2023

Great experience. Our salesperson, Christian Negron was easy to work with. Didn’t feel rushed. Felt my needs were what was important More

by Smm1888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Jonathan Gemelas, Christian Negron, Cindy Smith
Jul 12, 2023 -

Spitzer Kia Cleveland responded

Thank you for your positive review! We are delighted that Christian could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 11, 2023

The staff are all extremely friendly and helpful. Melissa Myers was excellent! She was very kind, informative, and efficient in the service department. More

by gerbil-indigo.09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA MYERS
Jul 12, 2023 -

Spitzer Kia Cleveland responded

Thank you for sharing the positive experience you had with Melissa! We are so glad that she was both kind and informative throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 10, 2023

Everyone was very respectful and polite, especially my salesman Christian Negron who helped me make a final decision when it came to my purchase ! More

by colefullerton20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Negron, Michael Rosado, Zade Assad
Jul 12, 2023 -

Spitzer Kia Cleveland responded

Cole, Thank you so much for your positive review! We are so glad that Christian took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

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