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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,929 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,929 reviews

June 23, 2023

I had a great experience purchasing my car here. Jeff was amazing. He had great customer service and matched me with the perfect vehicle that was in my price range and had all the technology and fe More

by JF
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mathew Franckowiak, Jeffrey Fraam, Michael Rosado, Zade Assad
Jun 23, 2023 -

Spitzer Kia Cleveland responded

Congratulations on your new vehicle! We are overjoyed that Jeff could be of assistance to you and provide you with the perfect vehicle, deal, and overall experience. We can't wait for you to enjoy your new ride, and we hope to see you again when the time comes for your first service. Thank you, and safe travels!

June 23, 2023

Zade Assad was awesome and polite and I would recommend Kia to everyone thank you Kia and Zade. More

by COCONNOR197
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Jonathan Gemelas, Zade Assad
Jun 23, 2023 -

Spitzer Kia Cleveland responded

Thank you for leaving Zade this 5-star review and recommendation! We are pleased to know that he took great care of you throughout your visit! We appreciate your business. Please do not hesitate to give us a call if there is ever anything more that Zade or the team may help you with!

June 23, 2023

Ahmad Mohammad was both patient and took the time to listen to what I wanted in a car. Once I purchased the car he helped me with the paperwork. Greatly appreciated. More

by Erick Lamotte
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ahmad Mohammad, Mate Tamas
Jun 23, 2023 -

Spitzer Kia Cleveland responded

Erick, Thank you so much for your positive review! We are thrilled that Ahmad could accommodate your preferences and needs and ultimately get you into the perfect vehicle. We can't wait for you to enjoy your new ride. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

Jun 23, 2023 -

Erick Lamotte responded

My next car will be from Spitzer Kia, quality service and a great price.

June 22, 2023

Jeff Fraam was a huge help. I had a lot of issues with the previous dealership I dealt with and he really helped make the process as smooth as it can be. He had answers to any q More

by EmilyLemily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Fraam
Jun 22, 2023 -

Spitzer Kia Cleveland responded

Emily, Thank you so much for your positive review! We are so glad that Jeff took great care of you and made your experience with us as smooth as possible. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 20, 2023

MELISSA MEYERS DID AN OUTSTANDING JOB OF COMMUNICATING WITH ME AND I GAVE HER AN OUTSTANDING RATING THE LAST TIME I WAS IN FOR SERVICE. More

by randg1975
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
MELISSA MYERS
Jun 21, 2023 -

Spitzer Kia Cleveland responded

Thank you for leaving Melissa this excellent review! We are pleased that she could provide you with outstanding service once again. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Melissa and the team may serve you again!

June 18, 2023

Mathew Franckowiak (sales and lease consultant) really went out of his way to make sure I stayed within our price range and payment budget. He also was great at helping me find a car that was spacious en More

by Jesse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Mathew Franckowiak
Jun 20, 2023 -

Spitzer Kia Cleveland responded

Jesse, Thank you for leaving Mathew and Vincent this wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that they took great care of you and made your experience with us an all-around success. They will be honored to know that you deeply valued their assistance. We warmly congratulate you and your family on your new Kia Sportage- on behalf of the entire team!

June 16, 2023

Review not necessary excellent service. Melissa did an excellent job courteous and helpful. Thank you for the service. More

by Kolarcl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA MYERS
Jun 20, 2023 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this 5-star review. We are glad that Melissa took great care of you throughout your visit. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service.

June 14, 2023

Jeff was great! ! He put up with all my questions and kept me grounded and not so nervous. I'm so very happy with my car!! Thank you Jeff and Jeremy! More

by vcrosby66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Jeffrey Fraam
Jun 14, 2023 -

Spitzer Kia Cleveland responded

Congratulations on your new vehicle! We are overjoyed that Jeff and Jeremy could be of assistance to you and ensure your buying experience was smooth and successful. We are happy to hear that you are loving your new ride. Please drive safely, and do not hesitate to let us know if there is ever anything more that our team may help you with!

June 14, 2023

Pleasantly surprised at the ease of checking in and taking care of the update. Plus they washed my car and vacuumed the front seat floors More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Foose
Jun 14, 2023 -

Spitzer Kia Cleveland responded

Chris, Thank you so much for your 5-star review! It is always our goal to ensure our guests' experiences are as seamless as possible. It is our pleasure to serve you. Please do not hesitate to let us know if we may be of further assistance to you in the future!

June 14, 2023

The people was very nice. They offer me anything I want to drink they took care of me there. More

by Whitecory86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods, Michael Rosado
Jun 14, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your 5-star review! We are pleased to hear that you were well taken care of throughout your visit. We greatly appreciate the opportunity to work with you. Please be sure to give us a call if there is ever anything more that our team may help you with!

Nov 24, 2023 -

Whitecory86 responded

Very helpful place. She showed me where the Wi-Fi password is and the place to charge my laptop offer me drinks or anything I needed very helpful place. I recommend going back there again I loved it. Love, My Car.

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