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Spitzer Kia Cleveland
Cleveland, OH
1,912 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 31, 2023
Belinda Frost in the service department did an amazing job making sure I was taken care when I visited recently for my first oil change & standard maintenance check on my K-5. She was so friendly & profe job making sure I was taken care when I visited recently for my first oil change & standard maintenance check on my K-5. She was so friendly & professional and very thorough. Explained everything they were doing to my car & exactly what it would cost. Gave me a very much appreciated discount on a tire rotation. Hands down the best experience I’ve ever had at a dealerships service department! I will definitely be coming back to to Spitzer Kia West whenever I need my car serviced! More
by Greta
Employees Worked With
Belinda Frost
March 31, 2023
Awesome sales team ! Great service ! George is the best ! Have bought before before from here and definitely will buy again !!!A++++ Great service ! George is the best ! Have bought before before from here and definitely will buy again !!!A++++ More
by Rickzak1
Employees Worked With
George R. Woods, Mel Curran
March 31, 2023
Kia Spitzer has been our dealership for over 12 years. My husband and I have both leased and purchased our cars here. We feel we are treated like family when we walk through the doors. We have great respe My husband and I have both leased and purchased our cars here. We feel we are treated like family when we walk through the doors. We have great respect and trust in Freddie Mansour the manager who had been our salesman in the past. We felt confident in our new salesman George Woods this time. George was very knowledgeable and friendly. We felt at ease discussing our budget and our wish list. We have always felt confident in the service team when having our maintenance checkups done. More
by Sandy Kynerd
Employees Worked With
Freddy Mansour, George R. Woods, Michael Rosado
March 29, 2023
I bought my car there almost a year ago sales person was very nice and so was the financial advisor, they helped me secure a preowned vehicle I so desperately needed. I go the service dept for my routine oi very nice and so was the financial advisor, they helped me secure a preowned vehicle I so desperately needed. I go the service dept for my routine oil changes. I did have a disappoint with my last visit but all my concerns and disappointments were taken care of by Jacob Harrison. Due to a lapse in the moment customer service with my vehicle and a battery installation. I received a full refund that day. I was told not to worry and was continuously apologized to. I'm happy to say I would return to spitzer because they do care about their customers. Also melissa Myers was another great service advisor very respectful and helpful. More
by johannahp6
Employees Worked With
Melissa Myers, Jacob Harrison
March 26, 2023
This is the second vehicle I have leased from Stephan Donat. He is very professional and helpful. Showed me all the features I could get and he got me into a vehicle with a price I could live with no pre Donat. He is very professional and helpful. Showed me all the features I could get and he got me into a vehicle with a price I could live with no pressure. The experience was great, I love the vehicle and I will be back when this lease it up More
by blonde2181
Employees Worked With
Stephen Donat, Michael Rosado
March 26, 2023
This is a great place to buy a car. My wife and I have purchased multiple cars from this dealership. Great customer service all the time My wife and I have purchased multiple cars from this dealership. Great customer service all the time More
by Cador8832
Employees Worked With
George R. Woods
