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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,912 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,912 reviews

March 25, 2023

Excellent service, Mate is an excellent salesman. I recommend that you go with him to look for your car. More

by Karlam90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mate Tamas
Mar 29, 2023 -

Spitzer Kia Cleveland responded

Karla, Thank you for leaving Mate this positive review! We are so glad that he took great care of you and he will be honored to have earned your kind recommendation. We wish you safe travels! Please do not hesitate to let us know if there is ever anything more that he and the team may help you with.

March 25, 2023

They don’t return phone calls. I won’t work with them again. Can’t wait for my lease to be up. Very disappointing More

by jules421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
A few different
March 23, 2023

We came into kia looking a new suv mike Mansour is who helped us he was fast friendly and efficient! Anyone who needs a car should go to him he got us out quick and he did everything we needed to make sur More

by Kayhulec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mansour
Mar 29, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are honored that you took the time to visit us, and we are so glad that Mike could provide you with quality and efficient service. He will be delighted to hear of your very kind words. We warmly congratulate you on your new Kia- on behalf of the entire team!

March 23, 2023

Started my search for a vehicle and I am out of state. Submitted my information and within minutes received a phone call from their Internet Sales Manager Cindy. Great customer service and she made sure t More

by Ann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy
Mar 29, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Cindy and the team could provide you with a 5-star experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new 2022 Chevrolet Corvette Stingray- on behalf of the entire team!

March 23, 2023

My experience here was phenomenal. Felt at home even though it was my first time being there and I got exactly what I wanted! More

by Warren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Paul Mlady
Mar 29, 2023 -

Spitzer Kia Cleveland responded

Warren, Thank you so much for your positive review! We are so glad that our team took great care of you throughout your visit. Your satisfaction means so much to us. We wish you safe travels and we hope for an opportunity to work with you again.

March 23, 2023

Dealt with George Woods and team on the purchase of a used Telluride and it was a great experience! I would recommend buying from him. More

by Edcastle1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods, Aziz Assad
Mar 29, 2023 -

Spitzer Kia Cleveland responded

Thank you for leaving George this positive review and recommendation! We are delighted that he could provide you with a 5-star experience. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new Kia Telluride- on behalf of the entire team!

March 22, 2023

Paul Mlady is an excellent individual to do business with as he was attentive and supportive throughout the sales process. Paul went above and beyond to ensure that I was satisfied! More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Mlady
Mar 29, 2023 -

Spitzer Kia Cleveland responded

Jeff, Thank you so much for your positive review! We are so glad that Paul could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority, and he will be delighted to know that you deeply valued his assistance. We hope for an opportunity to work with you again!

March 20, 2023

Everyone is all so wonderful there. especially Mike Mansour he is my guy I go to. More

by butterflymaryann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Michael Mansour
Mar 21, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! Michael will be honored to know how confident you are in his efforts. It is our pleasure to serve you and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with!

Mar 21, 2023 -

butterflymaryann responded

I need for them to take out my Toyota from Ally and send in my Kia Forte so I can make payments please.

March 19, 2023

Jacob Harrison was awesome! He was courteous, attentive, and provided excellent customer service. He provided updates about my service and resolved a part issue quickly to get m More

by TISHA
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Harrison
Mar 21, 2023 -

Spitzer Kia Cleveland responded

Tisha, Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Jacob provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 18, 2023

I came in to get an oil change on my 2019 Kia Sportage and left with a brand new Kia Sportage Hybrid! While Kimberly Boutell took care of my oil change and kept me abreast of its progress , I walked the s More

by dmmitchell03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell, Caleb Caudill, Michael Rosado
Mar 21, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your amazing review! We are so glad that Kimberly and Caleb took great care of you and made your experience with us both smooth and remarkable. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new Kia Sportage Hybrid- on behalf of the entire team! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

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