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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,912 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,912 reviews

March 04, 2023

Great customer service. Never feel pressured. Always answers questions, the service department is the best.. More

by donnachapon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Harrison
Mar 13, 2023 -

Spitzer Kia Cleveland responded

Donna, Thank you so much for your positive review! We are happy to hear that our team could consistently provide you with a smooth, pressure-free experience. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 04, 2023

Went in to look at cars ended up purchasing. Christian is fantastic and very honest More

by Clazar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Negron
Mar 13, 2023 -

Spitzer Kia Cleveland responded

Congratulations on your new vehicle! We are honored that you took the time to visit us, and we are so glad that Christian took great care of you. It is our pleasure to assist you in any way possible. Thank you so much for your positive review!

March 04, 2023

Ms. Belinda is a star. She’s efficient, she caught something that the other rep had previously missed, and she is consistent. Just good old fashioned customer service and I’m here for it! More

by lisalpointer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mansour
Mar 13, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Belinda provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 03, 2023

Our Sales consultant Paul Mlady was GREAT! He was personable, professional and understanding. GREAT EXPERIENCE! More

by bradlav5966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Paul Mlady
Mar 13, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are so glad that Paul could provide you with a top-notch experience. It is our pleasure to assist you in any way possible and we hope for an opportunity to work with you again.

March 02, 2023

Stephen Donat was my sales guy and he showed me nothing but respect and attention through it all! While training a new person! The atmosphere was great I recieved lots of information and every question I a More

by Fiction4321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Donat
Mar 02, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review and recommendation! Offering thorough and efficient service is so important to us, and we are glad that Stephen provided you with nothing less. It is our pleasure to assist you in any way possible. Please do not hesitate to give us ac all if there is ever anything more that he and the team may help you with!

March 02, 2023

It was a very quick process. In and out in a couple of hours. I was very happy with my experience with George, he’s a fabulous salesman, even though I was extremely tired and gru More

by melcoburn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods
Mar 02, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and we are so glad that George, Jeremy, and the team took great care of you and made your experience with us both smooth and successful. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

March 01, 2023

George W. Greeted me as soon as I entered the door. The car I wanted to see wasn’t at the dealership at that time. He tracked it down, and brought it over with More

by Terrence
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Mar 02, 2023 -

Spitzer Kia Cleveland responded

Terrence, Thank you for leaving George this positive review and recommendation! We are honored that you took the time to visit us, and we are so glad that he took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

February 28, 2023

I loved the care and the way Belinda took her time to explain what was getting done with my car. It was a very nice experience. More

by jcr9017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Mar 02, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are so glad that Belinda took great care of you. Providing thorough and efficient service is so important to us. We hope to see you again the next time you are in need of automotive service!

February 27, 2023

Great customer service, quick, efficient and professional. Felt like family and not just a customer More

by C.l.w1986
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Mlady
Mar 02, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review! We are delighted that our team could provide you with the quality care that you deserve. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to let us know.

February 27, 2023

Received prompt and courteous service from Zade Assad. He greeted my wife and I and immediately started to find out what we were looking for and what was important to us. He offered solutions and never on More

by Ryan & Janet R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gemelas, Michael Rosado
Mar 02, 2023 -

Spitzer Kia Cleveland responded

Ryan and Janet, Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and we are so glad that Zade took great care of you! He will be delighted to know that you greatly valued his service. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

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