Spitzer Kia Cleveland - Service Center

Perfect When I called In Desmond was very polite and helpful. He got me in right away to have my car serviced. Once there he helped get me back and talked us When I called In Desmond was very polite and helpful. He got me in right away to have my car serviced. Once there he helped get me back and talked us through the process. Over all very great experience. More

Customer Service Every time I come to Spitzer Kia it's a great experience. Today Desmond Peebles greeted me for my scheduled oil change/tire rotation. He was very ar Every time I come to Spitzer Kia it's a great experience. Today Desmond Peebles greeted me for my scheduled oil change/tire rotation. He was very articulate and provided me with exact details related to my services and answered my additional questions. As I went into the waiting area, my salesman George Woods greeted me with a huge smile and as always, made my day! Thanks Guys for being the Best! More

Kia Soul Service Desmond Peebles of the service Department was very thorough, explained everything in detail and professional. Karen, Michael and Ju Marri are also mem Desmond Peebles of the service Department was very thorough, explained everything in detail and professional. Karen, Michael and Ju Marri are also members of the Spritzer Service Team. I definitely will bring my vehicle back here. Thank you Spritzer Kia!!! More

Efficiency Everyone is very nice. It's clean and there are complementary snacks and coffee. I was out in 30 minutes. I had an oil change, tire rotation, 12 point Everyone is very nice. It's clean and there are complementary snacks and coffee. I was out in 30 minutes. I had an oil change, tire rotation, 12 point inspection and a front end alignment inspection. Fast and friendly! More

Excellent customer service Desmond was very nice and able to fix my light and was very fast and effient. I was in and out even though I had a rough day. Desmond was very nice and able to fix my light and was very fast and effient. I was in and out even though I had a rough day. More

Smooth simply and easy Was having a bad horrible day and they made my day so much easier answered all my questions and made me feel at home thank you Was having a bad horrible day and they made my day so much easier answered all my questions and made me feel at home thank you More

Excellent service!! Hello I came into kia today for an oil change and Desmond Peebles took care of me. I was pleasantly surprise how nice my car looked. He brought the Hello I came into kia today for an oil change and Desmond Peebles took care of me. I was pleasantly surprise how nice my car looked. He brought the car around, was very cordial, ioened the door for me. He also explained everthing very clearly. Wish more dealerships had employees like this. Thank you! More

Staff helpful and courteous. I have had all my mechanical work done at Spitzer Kia since 2011. Leased a 2017 Optima there last year. Service and sales excellent. Kim Beutel in ser I have had all my mechanical work done at Spitzer Kia since 2011. Leased a 2017 Optima there last year. Service and sales excellent. Kim Beutel in service does an excellent job. Desmond Peebles in service did well also. More

Excellent Customer Service - Desmond My wife and I had to have tires replaced on our Kia Sorento. Upon arriving at the dealership we were professionally greeted by Desmond who went over My wife and I had to have tires replaced on our Kia Sorento. Upon arriving at the dealership we were professionally greeted by Desmond who went over and beyond the call of duty. During the process his communication was great and let us know what was needed every step of the way. The job was done quickly with excellent results. Anytime you visit this Kia dealership please ask for Desmond!!! More

Tire Replacement I came in to get my tire checked and the staff were very attentive, I was helped immediately and promptly, as I was in a rush. I came in to get my tire checked and the staff were very attentive, I was helped immediately and promptly, as I was in a rush. More