Spitzer Kia Cleveland - Service Center

Great customer service Great and polite and always willing to help you out with kia products. Thats why i always bring my kia optima in for service thanks Great and polite and always willing to help you out with kia products. Thats why i always bring my kia optima in for service thanks More

My key fix He was very helpful at making sure everything was took care of for me when I brought my car in to get the keys replaced. He even noticed that the brak He was very helpful at making sure everything was took care of for me when I brought my car in to get the keys replaced. He even noticed that the brake light was out and brought it to my attention so i can get that took care of too. More

Warm and welcoming service experience I came in for an oil change on a Friday afternoon and was greeted by the very warm and welcoming demeanor of service team member Desmond Peebles. He w I came in for an oil change on a Friday afternoon and was greeted by the very warm and welcoming demeanor of service team member Desmond Peebles. He was thorough in assessing what my needs were and was very helpful in helping me fine tune the services my Kia Soul was in need of. Provided peace of mind while I waited. A very easy going and stress free experience. More

Always an easy visit This morning I had a flat tire. From the roadside assistance to the help at the dealership my issue was taken care of in a fast manner. I was offered This morning I had a flat tire. From the roadside assistance to the help at the dealership my issue was taken care of in a fast manner. I was offered a water and a snack as I waited. Desmond Peebles offered great customer service throughout the visit. More

Oil change Everybody at the dealership was very helpful. Desmond was my service advisor and helped set up my appointment. Everything was done with timely manner, Everybody at the dealership was very helpful. Desmond was my service advisor and helped set up my appointment. Everything was done with timely manner, car was cleaned very well. Very impressed with customer service here. More

Great service!! Everyone is friendly and professional and the quality of service to my vehicle is excellent.I appreciate the amenities, the pick up and drop off servi Everyone is friendly and professional and the quality of service to my vehicle is excellent.I appreciate the amenities, the pick up and drop off service within a five mile and radius,and the car wash and inside vacuum service. More

Great service I came in and was greeted by friendly faces and great service. They make me feel like family. Kim was awesome and will be back again. I came in and was greeted by friendly faces and great service. They make me feel like family. Kim was awesome and will be back again. More

Great experience at this dealership Desmond was helpful and told me what was wrong with my car without trying to push anything on me. The staff was pleasant to talk to and I look forward Desmond was helpful and told me what was wrong with my car without trying to push anything on me. The staff was pleasant to talk to and I look forward to purchasing another car here once the time comes More

Prompt service and great salespeople Soon as you pulled up for service there was someone to assist you. Desmond was a great and he informed you of everything that would be repaired or ser Soon as you pulled up for service there was someone to assist you. Desmond was a great and he informed you of everything that would be repaired or serviced. More

Excellent Service Dept I’ve visited Spitzer Kia a few time for service on my Kia Forte and each time Desmond has provided excellent customer service. I’m able to get my car I’ve visited Spitzer Kia a few time for service on my Kia Forte and each time Desmond has provided excellent customer service. I’m able to get my car serviced in a timely manner. More