Spitzer Kia of Mansfield
Ontario, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The car was taken in for a diagnostic. Not at all helpful. Was treated disrespectfully when I explained that I wanted the diagnosis in writing on paper. I could tell that me being there wh Not at all helpful. Was treated disrespectfully when I explained that I wanted the diagnosis in writing on paper. I could tell that me being there what's frustrating for the lady at the counter. I asked them to check recall information and this only added to her frustration as she explained to me her work day ended at 6:00 p.m. I spent $1 80 and was not given information that was very helpful. On top of that I was charged to 3% credit card fee. Very cheap. No one else I know at a dealer, walmart, autozone, charges a credit card fee. More
Good service. Makes sure vehicle is all good and no bad service. Very friendly people Makes sure vehicle is all good and no bad service. Very friendly people More
I did, the service was incomplete and broke off my SUV back windshield wiper unit and no replacement, no call when the part is coming, no washing My SUV, detail wasn't done, back windshield wiper unit and no replacement, no call when the part is coming, no washing My SUV, detail wasn't done, More
I had oil change, tires rotation and special oil treatment. Spent $150 and didn't even get my car washed. treatment. Spent $150 and didn't even get my car washed. More
Did not have an appoint and they were one enough to let the roll back drop a soul that would not start off. They worked it in as soon as they could and got it running again. the roll back drop a soul that would not start off. They worked it in as soon as they could and got it running again. More
Worked with me to get the car and color I wanted. Salesmen/ women have always been polite and nice. Salesmen/ women have always been polite and nice. More
No vehicle walk around at writeup, no menu presentation Dismayed at surcharge for credit card Dismayed at surcharge for credit card More



