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Spitzer Kia of Mansfield

Ontario, OH

4.7
204 Reviews
Welcome to Spitzer Kia Mansfield! We’re proud to be the trusted place for all things automotive in Mansfield, OH, since 1904. We’re one of the top Kia dealerships in Ohio. Our customers come from all over the state to visit us, including Lexington, Shelby, and beyond. At Spitzer Kia Mansfield, we make it easy to shop for, service, and finance your dream car. Here, you’ll find an incredible selection of new, used, and Kia Certified Pre-Owned vehicles in addition to a full-service department and a variety of financing options. Truly, Spitzer Kia Mansfield is the one-stop-shop for all your automotive needs. Are you looking for a quality vehicle? Our incredible inventory is worth a closer look. Here, you’ll find all of the newest vehicles — straight from the Kia factory, including the Sorento, Soul, Sportage, and Optima. For even more options, be sure to explore our selection of Kia Certified Pre-Owned models and used cars, trucks, and SUVs in a variety of makes and models. Whether you’re looking for a sporty SUV or a sleek sedan, the inventory at Spitzer Kia Mansfield is worth a closer look. Whether you’re interested in buying or leasing a vehicle, our finance team can guide you every step of the way. We’re your go-to Kia car dealership near Ashland, OH for financing assistance you can trust. We’ll use our solid connections with lenders to help you get the best possible terms and rates on your Kia lease or finance plan. In the meantime, you can use tools like our payment calculator and online finance application to begin the car buying process! In addition to our wide array of vehicles, we’re proud to have a dedicated service department on-site. There, our highly trained experts can tackle any need your vehicle might have. Our state-of-the-art facility is staffed by Kia factory-trained and certified service technicians who work on many different vehicle makes and models — not just Kia products. We also sell quality OEM parts and offer installation services. The team in the Spitzer Kia Mansfield service department is here for all your vehicle’s automotive needs.
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1771 W 4th St

Ontario, OH

44906

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Showing 204 reviews

January 08, 2026

My problem was fixed right away She got me in right away to have the new part on right away More

by dunnt4238
Recommend Dealer
Yes
Employees Worked With
Desirae Rose, Desirae Rose
December 30, 2025

The car was taken in for a diagnostic. Not at all helpful. Was treated disrespectfully when I explained that I wanted the diagnosis in writing on paper. I could tell that me being there wh More

by marinecorpspatriot
Recommend Dealer
No
Employees Worked With
Megan Nothacker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Nothacker
Jan 08, 2026 -

Spitzer Kia of Mansfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 28, 2025

Good service. Makes sure vehicle is all good and no bad service. Very friendly people More

by MICAHBARR10
Recommend Dealer
Yes
Employees Worked With
Megan Nothacker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Nothacker
Jan 05, 2026 -

Spitzer Kia of Mansfield responded

Thanks for sharing your thoughts about your experience with Spitzer Kia of Mansfield. We appreciate your business and hope to see you again soon!

December 20, 2025

I did, the service was incomplete and broke off my SUV back windshield wiper unit and no replacement, no call when the part is coming, no washing My SUV, detail wasn't done, More

by dunnt4238
Recommend Dealer
No
Employees Worked With
Megan Nothacker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Nothacker
Dec 27, 2025 -

Spitzer Kia of Mansfield responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

December 19, 2025

I had oil change, tires rotation and special oil treatment. Spent $150 and didn't even get my car washed. More

by DEBRAYFRAMER
Recommend Dealer
No
Employees Worked With
Megan Nothacker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Nothacker
Dec 27, 2025 -

Spitzer Kia of Mansfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 15, 2025

Did not have an appoint and they were one enough to let the roll back drop a soul that would not start off. They worked it in as soon as they could and got it running again. More

by CCASE3
Recommend Dealer
Yes
Employees Worked With
Desirae Rose, Desirae Rose
Dec 16, 2025 -

Spitzer Kia of Mansfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 12, 2025

I was very pleased with everyone at the dealership got my car done in a very timely manner was very knowledgeable and very helpful More

by CDEAN7981
Recommend Dealer
Yes
Employees Worked With
Paul Fugett, Paul Fugett
Dec 12, 2025 -

Spitzer Kia of Mansfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Kia of Mansfield. We look forward to having you as one of our valued customers for many more years to come!

December 03, 2025

Always received very good service by the service staff. Although I was sad to here Linda quit. More

by PGAIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desirae Rose
Dec 04, 2025 -

Spitzer Kia of Mansfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Kia of Mansfield.

December 01, 2025

Worked with me to get the car and color I wanted. Salesmen/ women have always been polite and nice. More

by TIMSCHROEDER2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Dienes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Spitzer Kia of Mansfield responded

Here at Spitzer Kia of Mansfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 30, 2025

No vehicle walk around at writeup, no menu presentation Dismayed at surcharge for credit card More

by Mark H.
Recommend Dealer
Yes
Employees Worked With
Megan Nothacker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Nothacker
Nov 30, 2025 -

Spitzer Kia of Mansfield responded

Thanks for sharing your thoughts about your experience. We appreciate your business, Mark, and hope to see you again soon!

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