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Spitzer Kia of Mansfield

Ontario, OH

4.8
119 Reviews

1771 W 4th St

Ontario, OH

44906

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Showing 119 reviews

May 23, 2025

Desiree Rose was so friendly and welcoming at Spitzer Kia. She was knowledgeable of the products and then the service department got me in and out and on my way very quickly. John drove us to a restauran More

by Loseycota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Rose
May 27, 2025 -

Spitzer Kia of Mansfield responded

Thank you for leaving us this wonderful review! We are glad that Desirae and John took great care of you. We wish you safe travels and we hope to see you again the next time you are in need of automotive service!

May 23, 2025

Deserai rose was very friendly and helpful. Service was comlpleted in a timely manner. No problems. More

by carmonacarol54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deserai rose
May 27, 2025 -

Spitzer Kia of Mansfield responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are glad that Desirae's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

May 23, 2025

Thanks Desirae Rose. Friendly people. Service was quick. Took my car in on time. Delivered my car back to me in the time frame promised. More

by Rlbgmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
May 27, 2025 -

Spitzer Kia of Mansfield responded

Thank you for taking the time to leave us this positive review! We are glad that our team got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 22, 2025

Anthony Mcqueen was super helpful and made the process super easy. He explained everything in depth and made sure I did not have any questions before leaving. I would highly recommend him to others. More

by Sarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Mahek
May 22, 2025 -

Spitzer Kia of Mansfield responded

Sarah, Thank you for leaving Anthony this positive review and recommendation! Providing a smooth and informative experience is always our goal, and we are glad that his efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 20, 2025

Overall very friendly. I was a little disappointed that I was quoted a price for my brakes and I ended up being charged more than the quote. When I asked about why it was m More

by Soccermom123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desirae Rose
May 21, 2025 -

Spitzer Kia of Mansfield responded

Thank you for providing us with this honest review. We are glad that your overall experience was pleasant but had a issue with the prices on the brakes and ended up being charged more at the end of the service. We understand your concerns and frustration and would like to speak to you on this matter. Please give us a call at our dealership and ask for the Service Manager, we would love to help you.

May 13, 2025

Linda Briggs has been amazing. My car has bee. In and out of the shop a few times in the past month for my check engine light and everytime I call in, she has been amazing about ge More

by tvespo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
May 14, 2025 -

Spitzer Kia of Mansfield responded

Thank you for leaving Linda this positive review! Your safety and satisfaction are our utmost priorities, and we are glad that she took great care of you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 12, 2025

He made sure to make me feel like I was in charge. Although he made sure to let me know how I could upgrade but what features I still get to have with different models. Very friendly and professional. More

by jakobmcconaughey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Studer, Aric Studer, Greg Gilliam, Jim Mahek
May 13, 2025 -

Spitzer Kia of Mansfield responded

Jakob, Thank you for your positive review! We are so glad that our team took exceptional care of you during your recent visit. Our guest's satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 10, 2025

Very helpful, willing to work with you. I would definitely recommend to anyone. Even the manager made sure I was taken care of! More

by melb092504
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cline
May 12, 2025 -

Spitzer Kia of Mansfield responded

Thank you for your wonderful review! We are so glad that our team provided you with 5-star service and we are honored to have earned your kind recommendation. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 07, 2025

Have dealt with Linda Briggs before and she came through for me again . She always does a great job. More

by iam1joker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
May 08, 2025 -

Spitzer Kia of Mansfield responded

Thank you for leaving Linda this wonderful review! We are so glad that she consistently takes exceptional care of you. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service!

May 06, 2025

Linda Briggs in the service department is A1 and always goes above and beyond to assist us with our needs. More

by ohiofreedom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
May 06, 2025 -

Spitzer Kia of Mansfield responded

Thank you for your kind review and feedback. We are delighted to hear that your service experience with Linda was A+! Please let us know if there is anything else we can assist you with, we would love to help.

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