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Spitzer Toyota Monroeville

Monroeville, PA

Overview
Employees
Reviews
Vehicles
4.8
1,049 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,049 reviews

May 09, 2023

In. And. Out. That’s how I like my visits to go. I don’t need the run around and car talk. They told me what they needed to do and they did it. More

by Elliott140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Bole
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May 16, 2023 -

Spitzer Toyota Monroeville responded

Elliot, Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service.

May 03, 2023

Dave Bole and was friendly as well as professional handingl ser vice on my Camry .Even though it was routine he insured that it was done expeditiously. More

by jpszish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
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May 03, 2023 -

jpszish responded

Dave Bole was friendly as well professional in handling service on my Camry . Even though it was routine he insured that it was done expeditiously.

May 16, 2023 -

Spitzer Toyota Monroeville responded

Thank you so much for your positive review! We are so glad that David took great care of you and your Toyota Camry. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 02, 2023

Im proud to be a member of the Spritzer Toyota family. I have been coming to Spritzer for over 10 years and am very satisfied at the prompt service and professionalism that I receive at this location. Jam More

by Latosha1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas and Charles, Jennine Bonifati
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May 02, 2023 -

Latosha1018 responded

Spitzer Toyota Monroeville May 1, 2023 Latosha1018 Im proud to be a member of the Spritzer Toyota family. I have been coming to Spritzer for over 10 years and am very satisfied at the prompt service and professionalism that I receive at this location. James has been a very honest, personable, and knowledgable serviceman. I highly recommend him to anyone in need of automobile service.

May 03, 2023 -

Spitzer Toyota Monroeville responded

Latosha, thank you for your glowing review! We are so proud that we are able to continue offering you exceptional service after 10 years! As you know, we strive to offer our customers exceptional service both before and after the sale. Wonderful employees like James Thomas make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Thank you for your loyalty!

May 02, 2023

James Thomas service manager always takes great care of me ..he always tries his best to get me in and out of the garage as fast as possible More

by bcamp.69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James thomas, Rutul Shah
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May 03, 2023 -

Spitzer Toyota Monroeville responded

Thank you for your loyalty. We are delighted to hear that you have experienced great service by James Thomas here at Spitzer Toyota Monroeville! Please let us know when it is time for your next vehicle service. We would be happy to help!

May 02, 2023

James Thomas is wonderful person. He and his staff are always very courteous and professional. More

by bruns14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas, Jennine Bonifati
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May 03, 2023 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

May 01, 2023

From sales with Rudy Shah and service with James Thomas I only can say amazing More

by Dlkz66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas, Rutul Shah
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May 03, 2023 -

Spitzer Toyota Monroeville responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.

May 01, 2023

I had my first service completed and it was a very pleasant experience. James Thomas greeted me when I drove up and took care of all my needs. I sat comfortably in the nice clean waiting area and befo More

by Gary56w
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Thomas
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May 03, 2023 -

Spitzer Toyota Monroeville responded

Gary, thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us on your first service! Please let us know if we can help you again in the future.

April 30, 2023

Friendly customer service James Thomas was very knowledgeable and explained things in terms we could understand More

by Grimly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Rohland James Thomas, Rutul Shah
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May 03, 2023 -

Spitzer Toyota Monroeville responded

Grimly, thank you for sharing about your positive experience with James Thomas! We look forward to serving your automotive needs in the future.

April 21, 2023

Very friendly, helpful, caring, knowledgeable and great attitude from staff. Thank you, everyone. I really appreciate all. More

by Zuleyma2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department- Charles and Service driver
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May 03, 2023 -

Spitzer Toyota Monroeville responded

Zuleyma2000, thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

April 20, 2023

I had my Lexus services at Spitzer Toyota earlier this week. The team at Spitzer did a very good job in service and, maintances of my vehicle. As soon as I drove it away from Spitzer I could tell that More

by SUVhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Carter
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May 03, 2023 -

Spitzer Toyota Monroeville responded

SUVhappy, thank you for your time and kind review. We are pleased to hear that you had such a positive experience with Charles Carter here at Spitzer Toyota Monroeville. We look forward to working with you again in the future.

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