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Spitzer Toyota Monroeville

Monroeville, PA

4.8
1,195 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,195 reviews

July 28, 2022

Appreciate how professional and straight forward associates are. Always give me my options, let me know what is needed and when things will be needed in the future. Charles Carter was friendly, had More

by djune413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Jul 29, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that Charles provided you with nothing less. We hope to see you again the next time your vehicle is ready for service. Safe travels!

July 27, 2022

James Thomas was excellent. He was kind and very helpful. He made sure I had excellent service. More

by kajosephs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James thomas
Jul 27, 2022 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to leave James this positive review! We are so glad that he provided you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

July 26, 2022

Elvis was great. The service was prompt and thorough. The shuttle driver was pleasant and courteous. Completely satisfied. More

by Rick.chura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis, Idan Danan, Brian Johnston
Jul 27, 2022 -

Spitzer Toyota Monroeville responded

Rick, Thank you so much for your positive review! Providing thorough and efficient service is so important to us, and we are pleased that Elvis's and the teams efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

July 25, 2022

Had my 2014 RAV serviced at the Dealership, James Thomas took great care of us, I have been coming to Spitzer Dealership for over 40+ years primarily due to their people. James continues in a long list of f More

by jdinapoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thomas
Jul 27, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your amazing review! We are honored by your continued business, and we are delighted that James consistently provides you with top-notch service. We look forward to continue providing you and your vehicle with our best care in your visits to come. Safe travels!

July 20, 2022

Brought my RAV4 in for service. James Thomas took excellent care of the car and us. More

by pamabe5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thomas
Jul 21, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your positive review! We are so glad that James took great care of you and your vehicle during your recent visit. It is our pleasure to assist you in any way possible. Safe travels!

July 19, 2022

The employees are always professional and answer all my questions. It isn’t difficult to get an appointment at the time slot I request. More

by litarsadie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thomas
Jul 21, 2022 -

Spitzer Toyota Monroeville responded

Thank you for your 5-star rating! We are happy to hear that our team could provide you with a smooth, top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 15, 2022

Deana Hicks at Spitzer Toyota is always great! I had my 2019 RAV4 in for the 30K service and everything went smoothly. All recommended work is explained well and approvals are gotten before they More

by jaygeekray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that our team provided you with nothing less. It is our pleasure to serve you. We wish you the safest of travels- on behalf of the entire team!

July 14, 2022

James in service has provided excellent and top notch service to me. He goes above and beyond too ensure that my vehicle gets serviced in a timely manner. Tell him Michael Campbell is very impressed and More

by adriennemoon35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Howard
Jul 21, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your wonderful review! We are delighted that James consistently takes great care of you! He will be delighted to know that you deeply value his service. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

July 12, 2022

James Thomas is a real asset for Spitzer. He has handled the maintenance on my 2012 RAV before. I've never had any problems after the service. James is knowledgeable, polite and very court More

by MaggieFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thomas
Jul 13, 2022 -

Spitzer Toyota Monroeville responded

Margaret, Thank you for leaving James this 5-star review! We are honored that you continue to confide in us with your automotive needs, and we are s glad that he consistently takes great care of you. He will be honored to hear of your very kind words. We wish you the safest of travels until we meet again!

July 11, 2022

James Thomas has always done a great job taking care of me when I bring my Tundra in for service. he is always welcoming, attentive and ensures that my vehicle is taken care of properly. He is one of the More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thomas
Jul 13, 2022 -

Spitzer Toyota Monroeville responded

Ray, Thank you for taking the time to leave James this positive review! We are so glad that he consistently provides you with the quality service that you deserve! He will be honored to know how confident you are in his efforts. Please drive safely, and do not hesitate to let us know how we may be of further service to you in the future!

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