Spitzer Toyota Monroeville
Monroeville, PA
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Good customer service Our salesman Doug Klenoshek, was very capable and knowledgeable, so I felt comfortable completing my sale of my Prius with him. He capably answered m Our salesman Doug Klenoshek, was very capable and knowledgeable, so I felt comfortable completing my sale of my Prius with him. He capably answered my questions, and was very thorough with explaining all the safety features with me even though we were pressed for time. He did an excellent job, and I am enjoying driving my new Prius! Suzanne Gibbon More
4Runner The team at Spitzer was great! Rudy was very helpful with the vehicle and Kyle and Jamie helped close the deal! Very happy with my experience and purc The team at Spitzer was great! Rudy was very helpful with the vehicle and Kyle and Jamie helped close the deal! Very happy with my experience and purchase! More
Thank You Spitzer At Spitzer, I found my perfect vehicle at right price. Rudy was very knowledgeable and technical. I would like to recommend Spitzer to all my friends At Spitzer, I found my perfect vehicle at right price. Rudy was very knowledgeable and technical. I would like to recommend Spitzer to all my friends and family to get there vehicle. Ask for Rudy. More
Amazing experience! I think the best thing about the whole experience we had at Spitzer was the amazing customer service we received from Doug. We came in on a Saturday t I think the best thing about the whole experience we had at Spitzer was the amazing customer service we received from Doug. We came in on a Saturday to look at the Highlanders in the rain, and we had our 2 year old son with us. Doug's patience and understanding was above measure!! He was interrupted on multiple occasions - not just by my son - but by being paged from the dealership or his phone ringing, and never once did he show any kind of irritation. He kept us well informed and as we were about to leave, it some how came up that the 4runner also came with a 3rd row seat. We looked at one, liked it immediately, but decided to go take a look at the other vehicles we had set out to go look at in Monroeville. And that took us maybe an hour, and we came back to talk to Doug. In the time we were gone, he was able to locate a 4runner for us with 3rd row seats, and made sure we saw all the different options by taking us to different vehicles on the lot, just to make sure we liked this and that. Then came the financing and the wheeling-and-dealing, and even then, as my fiance haggled back and forth with Doug and Doug with the finance people, he never once lost his cool. THAT just amazed me. I have had car salesmen turn straight up nasty at this point before, and nothing like that at all from Doug! If it was not for Doug, I am not a 100% sure we would have bought a 4runner. He was able to assess us very quickly, understand our likes and dislikes, and put us into a vehicle that we absolutely love. We have already recommended him to anyone we talk to about the new truck and none of them are even looking for a new car at the moment. :) Thank you so very much Doug. And also - thank you to everyone else at Spitzer. By the time we left there, we really did feel like we were leaving family as we had met everyone and everyone was absolutely fantastic! More
Easy no hassle It was a pleasure doing business with Amanda. No pressure. Very polite and friendly. When we saw the vehicle online we couldn't get over the price It was a pleasure doing business with Amanda. No pressure. Very polite and friendly. When we saw the vehicle online we couldn't get over the price and just had to take a look. We were instantly sold. More
Easy process! Guys on staff were friendly and helpful. Sales manager Jamie, put together pricing quickly and was willing to work with me. Ken was readily available Guys on staff were friendly and helpful. Sales manager Jamie, put together pricing quickly and was willing to work with me. Ken was readily available via cell to answer any questions and made the process a smooth one! More
The best car buying experience. Amanda’s professionalism was very impressive, and her knowledge of the vehicles and their features was exemplary. If it wasn’t for Amanda’s organizati Amanda’s professionalism was very impressive, and her knowledge of the vehicles and their features was exemplary. If it wasn’t for Amanda’s organizational skills and great customer service, our business probably would’ve gone elsewhere, considering this was the first dealership we visited. She saved us a lot of time and hassle from shopping around. I would highly recommend her to anyone shopping for a vehicle. More
Friendly easy professional team Spitzer team is wonderful. They make it so easy and a pleasure to buy your vehicle. We wont go anywhere else. And Toyota and their deals are unbeliev Spitzer team is wonderful. They make it so easy and a pleasure to buy your vehicle. We wont go anywhere else. And Toyota and their deals are unbelievable. Amanda totally fits right in at our dealership too. Thank you all. More
Awesome experience! The salespeople are very helpful & knowledgeable! Ruty was absolutely amazing and helped me tremendously! The finance team was also very helpful, Ralp The salespeople are very helpful & knowledgeable! Ruty was absolutely amazing and helped me tremendously! The finance team was also very helpful, Ralph was also amazing! More
Nervous buyer I was nervous about purchasing a new vehicle. Amanda and Kyle were amazing throughout the entire process. They answered all of my questions and put I was nervous about purchasing a new vehicle. Amanda and Kyle were amazing throughout the entire process. They answered all of my questions and put me at ease with everything. Amanda followed up after having the vehicle for a few days just to make sure I didn't have any additional questions about the vehicle. More