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Spitzer Toyota Monroeville

Monroeville, PA

Overview
Employees
Reviews
Vehicles
4.7
1,453 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,453 reviews

May 01, 2023

From sales with Rudy Shah and service with James Thomas I only can say amazing More

by Dlkz66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas, Rutul Shah
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May 03, 2023 -

Spitzer Toyota Monroeville responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.

April 30, 2023

Friendly customer service James Thomas was very knowledgeable and explained things in terms we could understand More

by Grimly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Rohland James Thomas, Rutul Shah
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May 03, 2023 -

Spitzer Toyota Monroeville responded

Grimly, thank you for sharing about your positive experience with James Thomas! We look forward to serving your automotive needs in the future.

April 21, 2023

Very friendly, helpful, caring, knowledgeable and great attitude from staff. Thank you, everyone. I really appreciate all. More

by Zuleyma2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department- Charles and Service driver
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May 03, 2023 -

Spitzer Toyota Monroeville responded

Zuleyma2000, thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

April 20, 2023

service was professional courteously informative. There was no pressure to sell me something I didn't want. James thomas was great More

by guasta67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James thomas
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May 03, 2023 -

Spitzer Toyota Monroeville responded

Guasta67, thank you for taking the time to share your experience. We are pleased to know that James Thomas has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

April 20, 2023

I had my Lexus services at Spitzer Toyota earlier this week. The team at Spitzer did a very good job in service and, maintances of my vehicle. As soon as I drove it away from Spitzer I could tell that More

by SUVhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Carter
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May 03, 2023 -

Spitzer Toyota Monroeville responded

SUVhappy, thank you for your time and kind review. We are pleased to hear that you had such a positive experience with Charles Carter here at Spitzer Toyota Monroeville. We look forward to working with you again in the future.

April 18, 2023

James Thomas the service advisor was great. He took care of the maintainers issues on my vehicle with respect and was very courteous. More

by davidmluckey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
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May 03, 2023 -

Spitzer Toyota Monroeville responded

David, thank you for your time and kind review. We are pleased to hear that you had such a positive experience with James Thomas here at Spitzer Toyota Monroeville. We look forward to working with you again in the future.

April 15, 2023

I recently had an oil change at the dealership. I only called on Tuesday and got an appointment for Thursday! More

by Momnono
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

Spitzer Toyota Monroeville responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.

April 13, 2023

Always pleasant greeting. Service runs on time. Extra mile taken where this time they emptied the bed of my truck to wash at the end of the work and then put the items back More

by mikedomach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bole did great, Jennine Bonifati, Robert L. Thomasson III, Amil Krueger
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Apr 14, 2023 -

Spitzer Toyota Monroeville responded

Mike, Thank you for sharing the positive experience you had with us! We are thrilled that our team could provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 10, 2023

Always prompt and fair. Workmanship is good and work is done timely. Highly recommend using Spitzer More

by william.shaughnessy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2023 -

Spitzer Toyota Monroeville responded

William, Thank you so much for your positive review! We are so glad that our team could provide you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 07, 2023

The employees at Spitzer were professional and cordial I must also thank Carrie who walked us through the process in a seamless manner, the experience was great. More

by Emmanuel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie
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Apr 07, 2023 -

Spitzer Toyota Monroeville responded

Emmanuel, Thank you so much for your wonderful review! We are happy to hear that Carrie took great care of you throughout your visit. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

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