Spitzer Toyota Monroeville

Wednesday, December 28, 2011 I arrived home from a 5 week Wednesday, December 28, 2011 I arrived home from a 5 week stay in CA and found that I could not open my Prius with my "Smart Key". I desperately ne Wednesday, December 28, 2011 I arrived home from a 5 week stay in CA and found that I could not open my Prius with my "Smart Key". I desperately needed the car and did not remember that a key could be extracted from the fob to manually open the driver side door. When I telephoned Spitzer Toyota, Bob and Don? came to visit and fixed the problem personally. This was an unexpected delight, as I had many errands to run before December 31st for a party I was hosting. More

Wes Dubyak has been a terrific saleman to work with at the time of sale and also during service visits afterwards. I would recommend him highly. the time of sale and also during service visits afterwards. I would recommend him highly. More

Bought a used 2005 Dodge Ram truck from this dealer. Vehicle came with a standard 30 day warranty. 5 days into owning the truck the water pump failed and stranded me 90 miles from the dealership. Cont Vehicle came with a standard 30 day warranty. 5 days into owning the truck the water pump failed and stranded me 90 miles from the dealership. Contacted the service manager who told me to send him the receipt for the repair and they would honor the warranty...a mere $221.00 which was done by an authorized cummins service garage. Receipt was scanned and emailed to the service manager. Several follow up phone calls and emails....none of which were ever returned or answered. Was a great buying experience with the sales department but once that experienced was ruined by the service within a week of the sale. More

Went in to trade my 065 Rav for a new one. they gave me a terrible trade in value and nothing off the new Rav. I went to Honda and got the crv for 500 under invice and 4<000.00 mor for my trade in. Terrib terrible trade in value and nothing off the new Rav. I went to Honda and got the crv for 500 under invice and 4<000.00 mor for my trade in. Terrible way to treat a loyal cusomer. Never get a recommendation from me. Love my Honda!!! More

Customer service is excellent if you call them. It's hit or miss emailing. Quality of work is just fine but my car came back unwashed. They're very friendly. My service was free aside from the state emis or miss emailing. Quality of work is just fine but my car came back unwashed. They're very friendly. My service was free aside from the state emissions. Price of the vehicle was good. I wouldn't consider buying a Toyota anywhere else after dealing with some other local dealerships. More

I have found Wes to be honest and sincere. He has helped my children with their first purchases of a used Toyota Corolla and a lease on a new Toyota Corolla. my children with their first purchases of a used Toyota Corolla and a lease on a new Toyota Corolla. More

I have been very pleased with Spitzer Toyota. My experience began with my purchase of an Avalon with Pat Laughlin as the salesman. Pat was very attentive to my specific needs and was able to ident experience began with my purchase of an Avalon with Pat Laughlin as the salesman. Pat was very attentive to my specific needs and was able to identify an excellent vehicle that matched these needs. Pat was extremely knowledgable of the Toyota vehicles and was extremely professional in completing the purchase in an an efficient and timely fashion. I would highly recommend Pat Laughlin and Spitzer when a friend is interested in purchasing a car. More

I found my car online on the cars.com website and their description of the vehicle was very accurate and the price was fair. They said they couldn't do anything to change the price, but I guess that's how description of the vehicle was very accurate and the price was fair. They said they couldn't do anything to change the price, but I guess that's how it goes when you shop online. I would definitely recommend them to anyone shopping for a car. More

I purchased a Sequoia in this dealership and the customer service I received was completely above and beyond. I have been to the service department several times with other vehicles I own and company cars a service I received was completely above and beyond. I have been to the service department several times with other vehicles I own and company cars and found them to be very professionaland friendly. I always receive my vehicles back in a timely fashion as promised. This department is ran in a very professional and curtious manner. I would highly recommend this dealership to my family and friends. The dealership is always clean and attractive to visit. Mr. Killmeyer, Nestor and Dubyak are all top notch representatives and you should be proud to have them employed by you. Mr. Killmeyer tried to always say hello to his customers when he is not too busy. More