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Spitzer Toyota Monroeville - Service Center

Monroeville, PA

4.9
368 Reviews

368 Reviews of Spitzer Toyota Monroeville - Service Center

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February 29, 2024

The service department is second to none. James Thomas is the best Service Manager I’ve ever worked with at any dealership. He explains everything, keeps you updated, and I was very impress More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Mar 01, 2024 -

Spitzer Toyota Monroeville responded

Thank you, Jim! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Thank you again for choosing Spitzer Toyota Monroeville, we look forward to having you as one of our valued customers for many more years to come!

February 22, 2024

Deana Hicks is the best! Awesome customer service and she absolutely needs a raise! Thank you More

by Wm.jscott.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Spitzer Toyota Monroeville responded

We are very happy to hear that Deana provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 21, 2024

Spitzer is wonderful all the employees are kind and welcoming. Thank You for the great service. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, Dee, and for taking the time to leave us this wonderful feedback!

February 19, 2024

Service was good as usual. We have been using Spitzer Toyota for purchases and service for years. Service was very good and Deana Hicks was very friendly and professional. S More

by abaxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Deana and our team, and we look forward to working with you again.

February 16, 2024

Elvis? Assisted me and informed what I did not need. Saved me money thank you! More

by jenkinsroxanne62
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
Feb 17, 2024 -

Spitzer Toyota Monroeville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.

February 16, 2024

I was unable to make the service appointment directly on line....I had to make a phone call...inconvenient.... Charles Carter, service technician at my appointment did an excellent job.... More

by Porge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Charles Carter
Feb 17, 2024 -

Spitzer Toyota Monroeville responded

Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 16, 2024

Explained everything in detail and given a price quote before repairs were made and even was asked if I wanted to have my vehicle washed and serviced quickly. More

by edgarnoodleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Feb 16, 2024 -

Spitzer Toyota Monroeville responded

Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

February 13, 2024

Deana Hicks in the service department is the best! !! She is super knowledgable and professional. More

by RMS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Deanna and our team, and we look forward to working with you again.

February 12, 2024

Deana is the best she knows a lot about servicing cars to make sure she gets you in and out as fast as possible. Deana is the best. More

by Aharris9d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Spitzer Toyota Monroeville responded

Deana, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 07, 2024

The dealership got me the vehicle I wanted, and the woman who showed me the features of the car was great. More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Feb 07, 2024 -

Spitzer Toyota Monroeville responded

Peggy, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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