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Spitzer Toyota Monroeville - Service Center

Monroeville, PA

4.9
362 Reviews

362 Reviews of Spitzer Toyota Monroeville - Service Center

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February 16, 2024

Explained everything in detail and given a price quote before repairs were made and even was asked if I wanted to have my vehicle washed and serviced quickly. More

by edgarnoodleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Feb 16, 2024 -

Spitzer Toyota Monroeville responded

Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

February 13, 2024

Deana Hicks in the service department is the best! !! She is super knowledgable and professional. More

by RMS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Deanna and our team, and we look forward to working with you again.

February 12, 2024

Deana is the best she knows a lot about servicing cars to make sure she gets you in and out as fast as possible. Deana is the best. More

by Aharris9d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Spitzer Toyota Monroeville responded

Deana, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 07, 2024

The dealership got me the vehicle I wanted, and the woman who showed me the features of the car was great. More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Feb 07, 2024 -

Spitzer Toyota Monroeville responded

Peggy, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 07, 2024

Deana provided exceptional service . She kept us informed throughout the entire time our car was serviced. She had knowledge and demonstrated professionalism. More

by Kearneyfour1@gmail.com
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. Deana and our team appreciate your business and hope to see you again soon!

February 05, 2024

Courteous, friendly, helpful, organized, and welcoming. are some of ways to best describe this dealership They do a phenomenal job! I had the pleasure of working with Conner the service tech, and Deana the More

by Carlos27v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor
Feb 05, 2024 -

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

February 04, 2024

Always very nice and prompt. Love the new text messaging about How service is going. . More

by Rita.randall5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Feb 05, 2024 -

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

January 23, 2024

Charles Carter and the entire staff at Spitzer Toyota in Monroeville are exceptional. I have been extremely impressed with your customer service over the years. Your dealership is like no other. Everyon More

by timnanb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennine Bonifati
Jan 23, 2024 -

Spitzer Toyota Monroeville responded

Thank you so much for your wonderful review! We are honored to have your continued business, and we will certainly provide you with nothing less than our best quality care in the years to come. Charles will be honored to hear of your very kind words. Safe travels until we meet again!

January 22, 2024

Came in for a $49. 95 oil change. Service adviser "Elvis" said my cabin air filter needed replacing even though Toyota's recommendation is every 30,000 miles. I agreed More

by Ken Powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
"ELvis"
Jan 23, 2024 -

Spitzer Toyota Monroeville responded

We appreciate you taking the time to leave us this 5-star review, Ken! Thank you for choosing Spitzer Toyota, and please contact us if there is anymore we can do.

January 22, 2024

Always great service and Charles Carter is an awesome service writer. Always a pleasure dealing with this group. More

by jpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Jan 22, 2024 -

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

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