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Spitzer Toyota Monroeville - Service Center

Monroeville, PA

4.9
363 Reviews

363 Reviews of Spitzer Toyota Monroeville - Service Center

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April 21, 2023

Very friendly, helpful, caring, knowledgeable and great attitude from staff. Thank you, everyone. I really appreciate all. More

by Zuleyma2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department- Charles and Service driver
May 03, 2023 -

Spitzer Toyota Monroeville responded

Zuleyma2000, thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

April 20, 2023

service was professional courteously informative. There was no pressure to sell me something I didn't want. James thomas was great More

by guasta67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James thomas
May 03, 2023 -

Spitzer Toyota Monroeville responded

Guasta67, thank you for taking the time to share your experience. We are pleased to know that James Thomas has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

April 20, 2023

I had my Lexus services at Spitzer Toyota earlier this week. The team at Spitzer did a very good job in service and, maintances of my vehicle. As soon as I drove it away from Spitzer I could tell that More

by SUVhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Carter
May 03, 2023 -

Spitzer Toyota Monroeville responded

SUVhappy, thank you for your time and kind review. We are pleased to hear that you had such a positive experience with Charles Carter here at Spitzer Toyota Monroeville. We look forward to working with you again in the future.

April 18, 2023

James Thomas the service advisor was great. He took care of the maintainers issues on my vehicle with respect and was very courteous. More

by davidmluckey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
May 03, 2023 -

Spitzer Toyota Monroeville responded

David, thank you for your time and kind review. We are pleased to hear that you had such a positive experience with James Thomas here at Spitzer Toyota Monroeville. We look forward to working with you again in the future.

April 13, 2023

Always pleasant greeting. Service runs on time. Extra mile taken where this time they emptied the bed of my truck to wash at the end of the work and then put the items back More

by mikedomach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bole did great, Jennine Bonifati, Robert L. Thomasson III, Amil Krueger
Apr 14, 2023 -

Spitzer Toyota Monroeville responded

Mike, Thank you for sharing the positive experience you had with us! We are thrilled that our team could provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 02, 2023

My appointment was for 10:00 am, I arrived slightly before and Spitzer service had everything ready and setup for my service. I was in and out within an hour, couldn't ask for anything more! Thank y More

by Jimlup
Recommend Dealer
Yes
Employees Worked With
Tyler Seddon
Apr 07, 2023 -

Spitzer Toyota Monroeville responded

Jimlup, Thank you for sharing your positive experience with us! We are so glad that Matthew and the team could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

March 30, 2023

As usual, the service at Spitzer was very professional and performed in a timely manner. Charles Carter was very courteous and explained in detail all that needed to be done. I was able to work comfortabl More

by albacom
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Mar 31, 2023 -

Spitzer Toyota Monroeville responded

Thank you so much for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad that Charles provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 25, 2023

Charles Carter Awesome greeting with a smile explained what needed to be done just the best More

by Dolores J Gloster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Carter
Mar 31, 2023 -

Spitzer Toyota Monroeville responded

Dolores, Thank you so much for your positive review! We are so glad that Charles took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 22, 2023

Long time customer over 45 years, always felt people employed were straight shooters and honest. More

by jdinapoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Spitzer Toyota Monroeville responded

Thank you so much for your amazing review! It is an honor to have your loyalty, and we are delighted that our team could consistently provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

February 22, 2023

Great service and awesome service personnel- Charles Carter is the best- highly recommend requesting him! More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Feb 23, 2023 -

Spitzer Toyota Monroeville responded

Lauren, Thank you for leaving Charles this positive review and recommendation! We are so glad that he could provide you with 5-star service. It is our pleasure to assist you in any way possible and we hope that you continue to choose us for all of your future automotive needs.

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