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Spitzer Toyota Monroeville - Service Center

Monroeville, PA

4.9
358 Reviews
Call Service Center (412) 717-3278

358 Reviews of Spitzer Toyota Monroeville - Service Center

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May 31, 2025

I appreciate the employee efficiency & kindness at every visit. Staff is friendly & helpful. All issues are addressed & my car is ready when I arrive. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thomas
Report | Print
May 31, 2025 -

Spitzer Toyota Monroeville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.

May 26, 2025

Thank you James Thomas for the excellent service on our Rave4. We especially appreciated your thorough explanations and the video showing us each step of your service. More

by dgebjenone
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Report | Print
May 27, 2025 -

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

May 22, 2025

Charles Cater in the service department goes above and beyond to help me anytime I pull into the service department More

by lag356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Report | Print
May 22, 2025 -

Spitzer Toyota Monroeville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 17, 2025

Staff was courteous, friendly, professional, and clean. I was able to schedule an appointment quickly. More

by Dbthomas66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Report | Print
May 17, 2025 -

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

May 06, 2025

Excellent service from sale to service. Very fast service and staff were all so pleasant. More

by mjnardozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis in service and amber in cashier
Report | Print
May 06, 2025 -

Spitzer Toyota Monroeville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 05, 2025

It was easy to get an appointment. The work was completed quickly and as always, everyone is friendly and helpful. More

by regina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Report | Print
May 05, 2025 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 01, 2025

James Thomas is a quality Service Manager that listens to my concerns/requests and when I pick up my vehicle everything is 100% complete. No worries on my part. More

by Gary Wenning
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Report | Print
May 01, 2025 -

Spitzer Toyota Monroeville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

April 30, 2025

Deana hicks is the best at what she does highly recommend her as rep for service More

by Tantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 29, 2025

Level of service good. If waiting for car, can’t book appointment on line. Expensive More

by Lindag2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Carter
Report | Print
Apr 30, 2025 -

Spitzer Toyota Monroeville responded

Linda, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

April 24, 2025

James Thomas and Spitzer Toyota did a nice job On completing my annual state inspection for my Corolla. James even sent a little video of the inspection taking place. More

by Ricknikon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Spitzer Toyota Monroeville responded

Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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