Spitzer Toyota Monroeville - Service Center

I am very pleased with the service received at Spitzer ever since I started coming here 8 years ago. ever since I started coming here 8 years ago. More

Charles Carter was very thorough and asked questions about an oil change that was due. But I started changing the oil myself recently. Got me in and out for an inspection pretty quickly about an oil change that was due. But I started changing the oil myself recently. Got me in and out for an inspection pretty quickly More

The personnel at Spitzer Toyota Monroeville are always professional and helpful. On my recent visit, James Thomas was welcoming and efficient in addressing my car's service needs. I was completely satisfi professional and helpful. On my recent visit, James Thomas was welcoming and efficient in addressing my car's service needs. I was completely satisfied with the service received. More

Charles Carter is a knowledgeable and helpful Service Advisor. He provides an important liaison between the customer and the technicians. Advisor. He provides an important liaison between the customer and the technicians. More

Pleasant helpful car was a detailed beautiful yet when it was returned the inspection report was easy to understand and makes me feel comfortable knowing my car has been thoroughly checked out was returned the inspection report was easy to understand and makes me feel comfortable knowing my car has been thoroughly checked out More

I have had both of my cars serviced at Spitzer for a couple years now. I have been particularly impressed by my interactions with Charles Carter, who has done a nice job of making sure the work got don couple years now. I have been particularly impressed by my interactions with Charles Carter, who has done a nice job of making sure the work got done right and keeping me informed during the process. I will request him going forward. More

I just had my 2017 Prius 3 serviced at 20000 miles. The oil change, filter, tire rotation & vehicle inspection took only 1 hour. The service writer was efficient & friendly & pricing was great. Durin The oil change, filter, tire rotation & vehicle inspection took only 1 hour. The service writer was efficient & friendly & pricing was great. During COVID until now I had a good reputation shop change the oil, filter & do the tire rotation 2 times, but I'll be returning to Spitzer once again for servicing from now on. Thank you Spitzer for being here! More

Deana Hicks and James are always soooooo nice and pleasant. Always very helpful and keeping me in-the-loop of what my vehicle needs. Comment: Usually after purchasing a vehicle from a dealership pleasant. Always very helpful and keeping me in-the-loop of what my vehicle needs. Comment: Usually after purchasing a vehicle from a dealership ... a person will usually go to another customer service/mechanic. Thank you again Deana and James for all your help and support. More

Everything was fantastic. Super easy to make the appointment, greeted immediately at the dealer, in and out in less than 1.5 hours. Charles Carter was friendly, knowledgeable Super easy to make the appointment, greeted immediately at the dealer, in and out in less than 1.5 hours. Charles Carter was friendly, knowledgeable and professional. More

Customer service and satisfaction is number one priority. An efficient and well managed department with highly personable employees. An efficient and well managed department with highly personable employees. More