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Spitzer Toyota Monroeville - Service Center

Monroeville, PA

4.9
352 Reviews

352 Reviews of Spitzer Toyota Monroeville - Service Center

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August 17, 2021

Fast, quality and excellent service. I have been a Toyota client at Spitzer for many years, there is none better in providing friendly personal service. More

by plwolfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Spitzer Toyota Monroeville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Robert Thomasson, General Manager, (877) 735-3855

August 17, 2021

Deana Hicks is an excellent service advisor. She always gives the extra effort to insure that the customer is treated in a fair manner. I recently requested a oil change and a tire rotation for my vehicle More

by niederst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Spitzer Toyota Monroeville responded

Thank you for the awesome feedback! You're right, Deana is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best, Robert Thomasson, General Manager, (877) 735-3855

August 14, 2021

It's been a great experience taking my car (a 2017 Toyota Corolla) to Spitzer Toyota, Monroeville, for servicing. Always professional and prompt service. I always look forward to interacting with Service Ass More

by Paul E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thomas
Aug 19, 2021 -

Spitzer Toyota Monroeville responded

Paul, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Spitzer Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Robert Thomasson, General Manager, (877) 735-3855b

August 11, 2021

I have been a Toyota client for many years at Spitzer. There is none better More

by k.proffitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thomas
Aug 13, 2021 -

Spitzer Toyota Monroeville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Robert Thomasson, General Manager, (877) 735-3855

August 10, 2021

Deana Hicks of the service department is awesome. She’s very knowledgeable and gives me great advice for what my truck needs and when it needs it. Its a pleasure to work with her as i know things will be d More

by Daryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Thomasson, General Manager, (877) 735-3855

August 10, 2021

Deana Hicks was very friendly and efficient during my visit to Spitzer Toyota. She was very knowledgeable and answered all my questions. I was in and out in about 1 hour. More

by jcmoyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to write this review. We are pleased to hear that Deana was able to provide an efficient and overall positive experience. Best, Robert Thomasson, General Manager, (877) 735-3855

July 31, 2021

James Thomas provided great service and was very friendly. I knew my vehicle would be in great hands with James and service department at Spritzer. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thomas, Rutul Shah
Aug 03, 2021 -

Spitzer Toyota Monroeville responded

Thank you for writing about your visit with us! I am happy to hear that James was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Robert Thomasson, General Manager, (877) 735-3855

July 30, 2021

Stopped in about 2 hours before my appointment and James Thomas looked at me and said no problem I'll can take care of it. They got me right in and took care of it More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thomas
Aug 03, 2021 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Best, Robert Thomasson, General Manager, (877) 735-3855

July 30, 2021

My service Representative James Thomas, made all the difference for me when I took my Highlander Hybrid in for a Manufacturer Recall. I appreciate you. More

by Mebelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thomas in the service Dept.
Aug 03, 2021 -

Spitzer Toyota Monroeville responded

Hi Mebelee, and thank you for this great review! We're happy to hear that James took care of you! They are a great asset and we appreciate all that they do. Best, Robert Thomasson, General Manager, (877) 735-3855

July 21, 2021

Spitzer Toyota has always been good to me. From purchase to service. Friendly people topped off with great service from Deana Hicks. A dedicated employee. More

by rlpavlik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Spitzer Toyota Monroeville responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

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