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Spitzer Toyota Monroeville - Service Center

Monroeville, PA

4.9
352 Reviews

352 Reviews of Spitzer Toyota Monroeville - Service Center

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February 18, 2025

From scheduling my maintenance appointment, to date of service, everyone was friendly, professional, and very thorough. More

by Dbthomas66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas, Service
Feb 18, 2025 -

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

February 10, 2025

James Thomas is just incredibly awesome! He and his staff are always so pleasant and professional! More

by bruns14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas ( the best ) !
Feb 10, 2025 -

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with James here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

February 04, 2025

Employees are always very helpful. I’ve bought and leased many cars at this dealership and never had a problem. More

by aiellosam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Feb 04, 2025 -

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!

January 30, 2025

Deana Hicks has been my service rep for about 7 years. ALWAYS a smile, pleasant, courteous, friendly, and MOST IMPORTANT keeps me up to date on required maintenance. Always advises me of cost and when ve More

by billkern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Spitzer Toyota Monroeville responded

Thank you for your wonderful review! We are honored that you have continuously confided in us with your automotive needs over the past 7 years, and we are glad that Deana is consistently kind and helpful. Your safety and satisfaction are our utmost priorities. We wish you the safest of travels until we meet again!

January 19, 2025

Charles Carter was excellent and was very patient and answered all my questions in depth and without getting upset. I highly recommend him as a service representative and hope he does my service the next More

by rogip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Jan 20, 2025 -

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that Charles had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2025

The service department was on time with my scheduled appointment and all my questions were answered. I was very pleased with the outcome. More

by Pbf357
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Jan 18, 2025 -

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

December 15, 2024

Dear Mr. Drakulic, On principle we never take our cars to dealers for service. They are overpriced and try to upsell. However, we had such a very positi More

by Sharon F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Carter
November 29, 2024

James Thomas serviced my 2006 Prius. There was a lot of work to be done, it was done in two days, and as far as I can tell three days later it was done well. More

by alexandermichael45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Person who checked me out---5 stars
Dec 02, 2024 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear James and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 26, 2024

This my second Rav 4 I have purchased from Spitzer in the last 8 years and the service has always been outstanding and Deana Hicks was professional, and very knowledgeable and helpful in servicing my Rav 4. More

by mamtwo008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Spitzer Toyota Monroeville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Deana and our team here at Spitzer Toyota Monroeville.

November 22, 2024

They have kept my car in top shape for 15 years. They explain everything well to me and perform the services I request very well. More

by blessed
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Bole
Nov 22, 2024 -

Spitzer Toyota Monroeville responded

Blessed, Providing immaculate service is so important to us here at Spitzer Toyota and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they explained everything well. We wish you safe travels until we meet again!

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