Spitzer Toyota Monroeville - Service Center
Monroeville, PA
368 Reviews of Spitzer Toyota Monroeville - Service Center
Always nice people and good service. Very recommend. I gave been either them over 5 years and will continue. Very recommend. I gave been either them over 5 years and will continue. More
Charles Carter did a nice job, he even called the next day to explain why we thought there was a missed service (there wasn’t).. thanks! day to explain why we thought there was a missed service (there wasn’t).. thanks! More
James Thomas and Charles Carter are both excellent service representatives for Spitzer Toyota in Monroeville, Pennsylvania. Also, my inspection appointment and my second appointment for an oil chan service representatives for Spitzer Toyota in Monroeville, Pennsylvania. Also, my inspection appointment and my second appointment for an oil change, tire rotation and an engine light check went great. Charles Carter and James Thomas answered all of my questions and I didn’t have to wait too long for the services’ to be completed. I was a very satisfied customer after both of my service appointments’ for my car. More
Deana Hicks is always pleasant and very helpful. She takes times to explain what needs to be done to ensure my vehicle stays in good condition. She is a big part of why I come to Spitzer Toyota fo She takes times to explain what needs to be done to ensure my vehicle stays in good condition. She is a big part of why I come to Spitzer Toyota for service. More
James Thomas was polite,helpful and informed me of the way service works. This was my first 6mo check up. Loved the service glad I bought Toyota. way service works. This was my first 6mo check up. Loved the service glad I bought Toyota. More
The customer service representative, James Thomas, is very skillful at communicating with customers and putting them at ease. very skillful at communicating with customers and putting them at ease. More
Had vehicle serviced, with assistance of Deana Hicks. Deana was very helpful in getting proper service for mileage on vehicle and very professional in dealing with me. Deana was very helpful in getting proper service for mileage on vehicle and very professional in dealing with me. More
Last week, James Thomas did a great job of checking in my car to get the annual inspection stickers. Some maintenance services were overdue and James did a great job of explaining what each one was, includin car to get the annual inspection stickers. Some maintenance services were overdue and James did a great job of explaining what each one was, including photos/video of the underside of my car. He was both friendly and professional. When he showed me the actual air filter which they recommended be changed (which was filthy, being the original from 8 years ago), I commented that for sure I wanted that changed, because I was concerned about my lung health. James was very upfront to explain that this was the engine filter, and that the cabin air filter is what cleans the inside air, and he said they checked and it was still good (it had been replaced at a previous service visit). James Thomas made me feel good about this experience, and I will definitely return to Spitzer for future maintenance & service - he's a professional with a kind and caring personality. Thank you, James Thomas! More
Took 2022 Rav hybrid in for 30k mile service last weekand discussed fraying drivers seat. James Thomas immediately ordered the covers. Took it back this week to have them installed. Very happy with installat discussed fraying drivers seat. James Thomas immediately ordered the covers. Took it back this week to have them installed. Very happy with installation and timing. More