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Spitzer Toyota Monroeville - Service Center

Monroeville, PA

4.9
368 Reviews
Call Service Center (412) 717-3278

368 Reviews of Spitzer Toyota Monroeville - Service Center

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March 14, 2025

Friendly staff. Short wait time and james thomas went above and behind. Super nice guy. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

March 11, 2025

Fast, efficient,professional service addressing every service need my Toyota required. Every person I met that day at the dealership was wonderful!!! More

by robert.swartzwelder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Reardon Service Manager
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Mar 12, 2025 -

Spitzer Toyota Monroeville responded

Robert, Thank you for your business and this review. We're happy to hear Deana, Pat, and our service team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

March 04, 2025

James Thomas has been a pleasure to work with. He is always there with a smile and looks for opportunities to help in any way he can. He always goes the extra step. More

by Donna.sorice48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Report | Print
Mar 04, 2025 -

Spitzer Toyota Monroeville responded

Thank you so much, Donna, for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

February 26, 2025

They got me scheduled right away, Charles Carter was great. Everyone I came into contact with was very nice. More

by jsnyder3304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Carter
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Feb 26, 2025 -

Spitzer Toyota Monroeville responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that Charles provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

February 21, 2025

Deana Hicks made my experience a 5 star review. She was kind, compassionate and knowledgeable. She went above and beyond to help me navigate the registration process. I would recommend Spitzer Toyo More

by kelhurd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Spitzer Toyota Monroeville responded

Thank you so much for your kind words for Deana, and for taking the time to leave us this wonderful feedback!

February 19, 2025

The service team especially James Thomas are extremely helpful, pleasant, and knowledgeable. Mr Thomas always greets me by name, that is very rare in this day and age. More

by Mglasserscp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thomas
Report | Print
Feb 19, 2025 -

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James and our team met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!

February 18, 2025

From scheduling my maintenance appointment, to date of service, everyone was friendly, professional, and very thorough. More

by Dbthomas66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas, Service
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Feb 18, 2025 -

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

February 10, 2025

James Thomas is just incredibly awesome! He and his staff are always so pleasant and professional! More

by bruns14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas ( the best ) !
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Feb 10, 2025 -

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with James here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

February 04, 2025

Employees are always very helpful. I’ve bought and leased many cars at this dealership and never had a problem. More

by aiellosam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Report | Print
Feb 04, 2025 -

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!

January 30, 2025

Deana Hicks has been my service rep for about 7 years. ALWAYS a smile, pleasant, courteous, friendly, and MOST IMPORTANT keeps me up to date on required maintenance. Always advises me of cost and when ve More

by billkern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Spitzer Toyota Monroeville responded

Thank you for your wonderful review! We are honored that you have continuously confided in us with your automotive needs over the past 7 years, and we are glad that Deana is consistently kind and helpful. Your safety and satisfaction are our utmost priorities. We wish you the safest of travels until we meet again!

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